Customer Service Des Moines
Resume:
Michelle Smith
Houston, TX *****
****************@*****.***
Passionate Business Administration with an extensive record of experience in Customer Service Rep or Assistant. inbound and Outbound calls,Data Entry, taking messages,and client communication are all to help captivating campaigns that resonate with customers across all platforms including social media. I want to be able to have excellent leadership skills, communication, and interpersonal skills to be able to multifaceted and have resourceful leadership and experience in management to be able to manage successful cross-functional teams, I have a great personality,easily to get along with every friendly people, and I do whatever it takes to get the job done. I always like to stay busy even if I'm not I always find ways to keep busy and most jobs appreciate that. I'm very organized and clean, I'm always cleaning to make my area look nice and jobs like that as well because they wouldnt want a messy employee.
Authorized to work in the US for any employer
Work Experience
Food Service Worker
SSA HOUSTON ZOO - Houston, TX
September 2023 to Present
Receptionist
Department of transportation iowa - Des Moines, IA March 2023 to July 2023
• Checked people in with name or confirmation number
• Gave handicap placards out
• Answered any questions people may have
• Used a copier
• Relayed messages
Customer Service Representative
DXC Technology - Des Moines, IA
February 2022 to February 2023
I scheduled fingerprint appts for people who worked through the government in different states. Crew Member
Chipotle Mexican Grill - Des Moines, IA
December 2019 to July 2022
• Cash register for the most part
• Prep food/made chips
• Cleaned my area
Assembly Line Worker
Dee Zee, Inc. - Ankeny, IA
December 2020 to February 2021
I built car parts for Nissan.
Housekeeper
Renaissance Hotels - Des Moines, IA
February 2020 to July 2020
• Set up cart
• Cleaned rooms
• Cleaned bathrooms
• Dust
• Vacuum
• Called in rooms to let them know they were done
• Collected tips
Dietary Aide
TRINITY CENTER AT LUTHER PARK - Des Moines, IA
December 2016 to November 2019
• Set cart up
• Served residents breakfast /lunch/ sometimes dinner their desserts and drinks
• Made rolls
• Cooked a little
• Cleaned tables,washed dishes, and cleaned area
Cart Pusher, security,and cashier
Walmart - Windsor Heights, IA
January 2014 to June 2015
I did pretty much everything
Server
Applebee's - Des Moines, IA
April 2013 to September 2013
• Take order
• Put in system
• Bring them their order and any extra drinks or condiments
• Bring check when ready
• Clean table
Substitute Associate
Des Moines Public Schools - Des Moines, IA
December 2010 to October 2012
Juice and smoothie maker
The Juice Company - Des Moines, IA
• Cashier
• Made smoothies
• Prepped/made juices
• Cleaned dishes
• Collected tips
Education
Bachelor's degree in Business Management
American InterContinental University-Online - Shraumberg,IL May 2022 to Present
Associate's degree in Business Administration
American InterContinental University-Online - Shraumberg,IL April 2021 to January 2022
Skills
• Restaurant experience
• Dietary Aide Experience
• Serving Experience
• Food Preparation
• Customer service (5 years)
• Front Desk
• Kitchen Experience
• Food Safety
• Typing (2 years)
• Cleaning Experience
• Meal Preparation
• Microsoft Word
• Retail Sales
• POS
Certifications and Licenses
TABC Certified
August 2023 to August 2025
Certified to serve alcohol
Food Handler Certification
August 2023 to August 2025
Certified to handle food
Contact this candidate