Dixia L. Carner

**** ******* **, *******, ** ****4

678-***-****

ad3ofd@r.postjobfree.com

OBJECTIVE: To secure a position in a challenging and “TEAM” oriented environment where I can utilize my proven skills and experience as a professional Executive Assistant. Work Experience

Executive Secretary to Clinical Director (Promotion) Georgia Regional Hospital Atlanta-DBHDD, Decatur, GA June 2021 to Present

● Serves as first point of contact providing exceptional customer service, when greeting and serving all staff individuals and visitors

● Answers phones, routing telephone calls to appropriate party

● Delegate Kronos as timekeeper for hourly medical staff

● Knowledge of E-Procurement processing such as open market purchases, statewide contracts, etc.

● Prepare reports such as mortality reports on individuals on campus and invoices for medical staff payroll

● Perform file system and database management

● Create PAR and leave discrepancies for

● Updates made to the Department of Public Health system with COVID 19 test results conducted on campus daily

● Schedule Webex, Microsoft Team meetings per request from physicians/psychiatrist

● Order of office supplies through the Georgia Open Market purchase

● Exemplify and demonstrate positive teamwork with all Administrative and Center staff

● Work with Morehouse and AUH/UHMS students for internship/Externship to obtain residency hours

● Other administrative and clerical duties as assigned Administrative Assistant Infection Control and Employee Health (Temporary position through Focus Staffing) Georgia Regional Hospital Atlanta-DBHDD, Decatur, GA March 2021 to June 2021

● Answer phones and route to appropriate party

● Assist with clinic mall treatment for COVID -19 vaccinations

● Data entry of COVID-19 test results to Persons Under Investigation (PUI) spreadsheet daily

● Data entry of COVID-19 test results into the Department of Public Health daily

● Assist with all administrative tasks and other assignments. Personal Injury Intake Specialist/Case Manager- (Contract position through employer) Lamar Law Office-Tucker, GA

October 2020 to December 2020

● Answer phones and route to appropriate party

● Create profile for possible prospects pertaining to nature of call

● Respond to internet inquiries for person injuries

● Gather details pertaining to call for intake process

● Determine Liability

● Outbound/Inbound calls followed by follow up calls to prospects

● Communicate with Intake Coordinator for scheduling Investigators to travel to prospects in order to obtain signature to represent prospects

● Direct contact with clients

● Direct contact with medical providers

● Direct contact with insurance adjusters

● Forward Letters of Representation to adjusters

● Follow up and confirm information obtained by intake personnel

● Follow up on treatment status

● Request policy limits for acceptance of liability

● Claim set up

● Request medical bills and records

● Conduct open records request

● Draft demands

● Update and notate client profile

● Obtain police reports through BuyCrash

● Submit open records request through various agencies Personal Injury Case Manager

Cambre & Associates-Tucker, GA

August 2019 to May 2020

● Direct contact with clients

● Direct contact with medical providers

● Direct contact with insurance adjusters

● Forward Letters of Representation to adjusters

● Follow up and confirm information obtained by intake personnel

● Follow up on treatment status

● Request policy limits for acceptance of liability

● Claim set up

● Request medical bills and records

● Conduct open records request

● Draft, reline and prepare demands to be sent to insurance adjusters

● Update and notate client profile

Intake Specialist/Receptionist- (Contract position through employer) Dan Chapman & Associates-Conyers, GA

June 2018 to June 2019

● Answer phones and route to appropriate party

● Create profile for possible prospects pertaining to nature of call

● Respond to internet inquiries for person injuries

● Gather details pertaining to call for intake process

● Determine Liability

● Outbound/Inbound calls followed by follow up calls to prospects

● Communicate with Intake Coordinator for scheduling Investigators to travel to prospects in order to obtain signature to represent prospects

● Intake/Set up of Workers Compensation cases

● Assist with Worker’s Compensation administration, coordination and management

● Ability to work in a team environment

Administrative Assistant/Receptionist- (Contract position through employer) DeAndrade Mangieri, LLC-Atlanta, GA

February 2017 to April 2018

● Answer phones take messages and route to appropriate party

● Process outgoing mail and packages via FedEx, USPS, UPS and other various courier services

● Draft Warranty Deeds,

● Prepare formation documents for single and multi member limited liability companies

● Request Articles of Organization,

● Prepare PT-61 Forms

● Draft and prepare custom tailored engagement letters for new clients

● Prepare Organization Charts for limited liability companies

● Receive and Post payments for the firm including invoicing

● Copy, faxing, filing and scanning

● Confirm appointments for attorney

● Track billable and non-billable hours

Administrative Assistant/Receptionist- (Contract position through employer) Slotkin & Caiola, LLC-Decatur, GA

November 2016 to January 2017

● Answer phones, take messages and route to appropriate party

● Open and close case files

● Process outgoing mail and packages via FedEx, USPS, UPS and other various courier services

● Disperse incoming mail and packages

● Draft and prepare client termination letter for the firm

● Receive payments for the firm

● File dispossessory and discovery with the courts

● New client intake

● Copy, faxing, filing and scanning

● Heaving typing (30+wpm)

Pre-suit Secretary

Morgan & Morgan, LLP-Atlanta, GA

October 2015 to March 2016

● Answer phones, take messages and route to appropriate party

● Set up client profile folder

● Request Medical records and follow up on itemized billing for cases.

● Prepare medical records for litigation if not closed by case manager

● Copy, faxing, filing and scanning

Fixed Assets Coordinator/Receptionist

Cruser & Mitchell, LLC-Peachtree Corners, GA

May 2012 to October 2015

● Answer phones take messages and route to appropriate party

● Greet and assist each client with professionalism

● Maintain specific inventory logs for the corporate office and eight (8) other out of state locations

● Receive, process and distribute daily mail and or packages via FedEx, USPS, UPS and other various courier services

● Input photocopy and postage charges in TABS3 for all locations affiliated with Cruser & Mitchell

● Set up and clean conference rooms for depositions, mediations, EUO’s various meetings and firm functions

● Clean and organize kitchen and break area by replenishing condiments and refreshments

● Indexing case files for court hearings

Mail Facilities Clerk/ Administrative Assistant/ Data Entry Clerk On-Site/Kilpatrick Stockton Townsend-Atlanta, GA

February 2007 to November 2009

● Received and distributed incoming mail

● Prepare postage and mail for international and domestic packages

● Submit postage expense reports for personal and firm related accounts

● Assist staff in certain case files or preparation of legal case documents Correspondent Home Loan Coordinator/Mail Services

South Star Funding, LLC -Atlanta, GA

June 2005 to November 2006

● Audit and fund Correspondent home loans

● Track and provide documents for processing

● Assign specific loans to closers and provide support in rush closings

● Document processing and preparation of new loan submission and collateral packages to the closing warehouse

● Assistant for Account Executives and all levels of underwriting Education

Duluth High School- Diploma

Duluth, GA

General Academic Studies- 1992-1996

Medical Insurance Billing and Coding Program- Diploma Everest Institute- Accelerated Course

Norcross, GA

February 2010 to December 2010

● Coursework included:

● Sensory and Nervous Systems

● Musculoskeletal System

● Integumentary and Endocrine System

● Cardiovascular and Lymphatic System

● Medical Terminology, ICD-9 CPT

● Pharmacology

● Medical Insurance verification

● Credentialing

Massage Specialist- Certification

New Skills Academy- Online Accelerated Course

March 20, 2022

● Coursework included:

● Anatomy

● Equipment

● Technique

● Sports Massage

● Anti-Cellulite Massage

● Pregnancy Massage

● Medical Massage/Massage for special groups of people

● Baby Massage

Certifications

Dekalb County Public Notary- Certificate

Valid from 1/05/2021 to 1/04/2025

Skills/Knowledge

Microsoft/Outlook (various editions), Excel, PowerPoint, Kronos (Leave keeper/Payroll), PeopleSoft/ E-Procurement (Billing/Accounting), GrowPath, Medisoft,

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