Rebecca Lovern ****Lakeview Blvd Westland,Mi ***** 734-***-****

Professional Summary

Result orientated professional with over 6 years’ experience in customer service. Proficiency in Training & Development. An established ability to prioritize and meet deadlines through outstanding organizational skills. A resourceful and versatile leader with a passionate desire to excel. Honest, dependable, thorough and hard working.

Work Experience

2019 – 2023 American Jetway Wayne, MI

Job Title: Hi-Lo Driver

Maintained inventory stock in powder house and chemical pads.

Shipping and Receiving.

Deliver products to various locations in safely and timely manner.

Changed out chemical tanks.

Cleaned warehouse and other tasks set by supervisor.

2018 – 2019 CMS Logistics Inc Livonia, MI

Job Title: Hi-Lo Driver/Dunnage

Load and unload products from trailers and containers using forklift trucks and other material handling equipment.

Maintain forklift equipment by troubleshooting breakdowns performing preventive maintenance recommending repairs and performing routine pre and post inspections.

Deliver products to various units in safely and timely manner.

Efficiently stacked and stored merchandise in the appropriate areas.

Conducted operations in a manner that promoted safety and compliance with OSHA and MSDS standards.

2016 – 2018 Popeyes Westland, MI

Job Title: Assistant Manager

Manage up to 12 direct employees.

Possess strong management, communication, organization and developmental skills.

Train staff to adapt to unexpected changes in a proficient manner while maintaining a revolving work flow.

Ability to shift priorities and adjust to challenging situations in constant changing environments.

Complete daily reports, stocking, inventory and cashiering.

2012 - 2016 Admiral Oil Westland, MI

Job Title: Assistant Manager

Manage up to 7 direct employees.

Possess strong management, communication, organization and developmental skills.

Train staff to adapt to unexpected changes in a proficient manner while maintaining a revolving work flow.

Ability to shift priorities and adjust to challenging situations in constant changing environments.

Complete daily reports, bank deposits, stocking, inventory, fuel orders and cashiering.

Create and maintain weekly work schedules and time sheets.

2011 - 2012 The Laundry Shop Westland, MI

Job Title: Customer Service / Maintenance

Greet and cash out customers.

Build customer rapport to sustain repeat business.

Complete drop off orders within designated time frames provided.

Maintain equipment as well as any interior maintenance needed.

2004 – 2009 Black and Decker/Emhart Teknologies Farmington Hills, MI

Job Title: Shipping Handler

Cross trained to complete orders from beginning to end within clearance.

Sent advanced shipping notifications using AS400 and J D Edwards.

Licensed to operate Hi-Lo machines: Sit down (gas and electric), Stand up and reach trucks.

Loaded trucks with outgoing shipments and unload incoming stock.

Efficient use of Intermec scanners, shrink wrap machines, label systems and computers.

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