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Kendall Lauren Glennon, LMSW

ad3o1u@r.postjobfree.com

224-***-****

Social Worker/Case Manager

Exceptionally sensitive and thorough Hospital and Community Social Worker with a stellar patient service record. Adept at fostering and sustaining productive and positive relationships with patients, families, and medical staff. Able to explain complicated medical and social work procedures in a clear and concise manner to both professional and non-professional audiences. HIGHLIGHTS

• Strong familiarity with community resources

• Exceptional skills in cultivating productive relationships with patients and clinical staff

• Outstanding oral and written communication abilities

• Experience with a wide variety of individuals of all ages, backgrounds, and experiences EXPERIENCE

Concert Health January 2024-Present

Collaborative Care Clinician St. Louis MO

• Screens and assesses patients for common behavioral health and substance use disorders using PHQ9, GAD7, Columbia Suicide Risk Assessment, or other tools as required.

• Monitors patients for changes in clinical symptoms and treatment side effects/complications, with a goal of reduction in symptoms.

• Supports psychotropic medication management prescribed by PCPs, focusing on treatment adherence, side effects and other complications, and treatment effectiveness.

• Plans specific mutual self-management goals, objectives, and interventions with action-oriented patients.

• Facilitates care plan changes for patients who are not improving, including changes in medications or psychosocial treatments or appropriate referrals for additional services.

Adapt, A Compass Health Network Company March 2023-Sept 2023 Client Access Specialist St. Louis MO

• Created, developed, and oversaw a collaborative partnership between Mercy Hospital and Adapt resulting in increased client engagement and access to community support for higher need individuals

• Conducted mental health diagnostic assessments to determine appropriate diagnosis of client and confirm eligibility for CPRC services

• Completed over 100 Individualized Recovery Plans for new clients

• Consulted with management staff to assure admissions were assigned to a Community Support Team immediately upon completion of assessment

• Coordinated with DM3700 and ER Enhancement Outreach Specialists to ensure timely admission of outreach clients into CPRC services

• Provided referrals as needed if the agency was unable to provide a particular service Compass Health Network October 2022-September 2023 Crisis Response Clinician St. Louis MO

• Delivered person-centered and trauma-informed services for individuals in crisis

• Provided clinically appropriate crisis intervention and risk assessments through the appropriate platform; phone, video, or face- to-face

• Responded to crisis calls around the Saint Charles area to complete Zero Suicide screening and to identify each client’s needs

• Conducted clinical mental health assessments to determine appropriate diagnosis and connect clients to recommended levels of care

Mercy Hospital South December 2021-June 2023

Intake Specialist St. Louis MO

• Provided psychosocial evaluations of patients presenting to the emergency department and patients who were admitted to the hospital

• Offered crisis intervention and support for patients in psychological distress

• Worked with psychiatrists and ER physicians to determine patients’ level of care needs

• Consulted family members and guardians regarding plans of care with patient approval

• Provided mental health and substance abuse resources to patients not meeting criteria for inpatient admission to ensure safe discharge plans

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Kendall Lauren Glennon, LMSW

ad3o1u@r.postjobfree.com

224-***-****

Barnes Jewish Hospital- Emergency Department August 2021- May 2022 Social Worker St. Louis MO

• Responded to all Level 1 traumas, gunshot wounds and victims of violence

• Directed family-centered, strength-based, culturally competent and individualized intakes and assessments

• Provided crisis intervention, counseling and support for rape and assault victims

• Worked alongside interdisciplinary staff and community agencies to assist patients

• Coordinated discharge planning needs, including transportation, substance abuse screenings/referrals, housing/shelter resources and food instability resources

The Rehabilitation Institute of St. Louis January 2019- August 2021 Social Worker/Case Manager St. Louis, MO

• Upon completion of 360 practicum hours, transitioned to a PRN role, then to full time Case Manager

• Coordinated plans of care and discharge needs for caseload of 12 to 20 patients during hospitalization

• Met with all 12-20 patients at least three times a week

• Facilitated interdisciplinary plan of care decisions between team members

• Ensured 100% of patients’ inpatient stays, post treatment placement, home health services and durable medical equipment were covered by insurance

• Established and monitored discharge plan implementation to ensure all patients had proper supports at discharge

• Successfully discharged a minimum of 90% of patients to the community Barnes Jewish Hospital-Women and Infants Center July 2019- May 2020 Practicum Student St. Louis, MO

• Conducted 3-6 psychosocial evaluations and provided referral resources daily

• Documented all patient encounters using EPIC

• Collaborated daily with interdisciplinary team to provide comprehensive patient care

• Offered grief support and assisted with funeral arrangements to families of fetal losses

• Provided brief therapy and psycho-education to patients with substance abuse and mental health issues

• Offered support and collaborative assistance to families, agencies, and attorneys in adoption planning

• Completed hotline calls and collaborated with Children’s Division and other legal entities to ensure safe discharge planning EDUCATION

Brown School of Social Work at Washington University in Saint Louis August 2018- May 2020 Master of Social Work

Concentration: Mental Health

Cornell College, Mt. Vernon, IA August 2014-May 2018 Bachelor of Arts

Major: Psychology

Honors: Psi Chi Member; Mortar Board Member

COURSEWORK

Clinical Interventions in Health, Treatment of Mental Disorders, Differential Diagnosis, Brief Outcome Therapy, Managing, Assessing and Intervening in Suicidal Behavior, Substance Use Disorders, Core Concepts in Trauma Treatment, Counseling and Psychotherapy, Social Work Practice with Individuals, Families and Groups, Health Behavior and Health Promotion, Human Behavior, Social Justice and Human Diversity, Ethics, Social Psychology

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