Human Resources Project Management

Professional Summary

Results-oriented bilingual professional with extensive experience in Project Management, Human Resources, Safety, Training and Development. Excellent leader with an entrepreneurial and collaborative working style, experience working in an organization with multiple locations and remote employees, and a keen ability to adapt. Recognized for excellent employee and client development, self-motivation with initiative and dedication to the principle of continuous improvement.

Professional Work Experience

DIRECTOR OF HUMAN RESOURCES/SAFETY

STEVES AND SONS, INC. (MANUFACTURING) 04/20/2020 – PRESENT

Responsible for the smooth and profitable operation of the company’s human resources and safety department for approximately 1300 employees throughout five states (TX, VA, TN, GA, and UT). These responsibilities consist of employee relations, training, safety, workers compensation, risk management, onboarding and recruitment, and benefits.

KEY RESULTS:

Significantly improved the overall company legal liability by focusing on compliance, coaching, and standardizing processes. ● Renegotiated benefit plans and decreased company cost. ● Renegotiated our HRIS contract and decreased cost. ● Reduced EMR from 1.42 down to 1.04. ● Reduced Workers Compensation Loss Ratio from 98.47% to 22.89%. ● Created and implemented corporate’s first Safety and Health Handbook and Employee Handbook along with job descriptions.

RESPONSIBILITIES:

Partner with hands on approach with all levels of leadership to translate HR strategy into actionable plans for the execution of corporate programs, ensuring alignment with departmental and overall business goals and objectives.

Own the day-to-day management of our team member operations and programs throughout all locations.

Provide knowledgeable counsel and coaching to leaders and employees throughout the organization; find workable solutions to complex issues, including establishment of team leading to significant reduction in litigation exposure.

Manage overall team member practices, ensuring fair and equitable treatment of employees as well as compliance with state and federal rules, all while making Steves’ a great place to work and build a career.

Manage all employment and safety investigation and litigation matters for the entire organization.

Provide technical expertise, strategic leadership, and support various sites on regulatory compliance issues in all aspects of Safety. Responsible for all OSHA responses, complaints, inspections, and fine negotiations.

DIRECTOR OF HUMAN RESOURCES/SAFETY

PETROSTAR SERVICES, LLC (OIL AND GAS INDUSTRY) 10/24/2015 – 04/17/2020

KEY RESULTS: Created and implemented corporate’s first Safety and Health Handbook and Employee Handbook along with job descriptions. Audited and set programs in place for acquisition purposes.

RESPONSIBILITIES:

Responsible for the smooth and profitable operation of the company’s human resources department. Supervise and provide consultation to management on strategic staffing plans, compensation, benefits, training and development, budget and labor relations. An HR leader who has set up our personnel operations from scratch and then lead as both the head of that department and a key member of our executive team as we scale from 70 employees to 220.

DIRECTOR OF HR/SAFETY AND DISTRICT OPERATIONS MANAGER

AHI FACILITY SERVICES, INC. (FACILITY COMMERCIAL SERVICE INDUSTRY) 02/18/2013 – 03/31/2016

OPERATIONS MANAGEMENT HIGHLIGHTS:

Responsible for managing 39 client facilities. Managed and drove strategic accounts relationships for the organization’s services and maintains relationships to retain and expand existing strategic accounts.

Human Resources – Recruited, interviewed, hired, and adhered to all corporate policies and procedures. ● SAFETY – Trained employees, conducted audits and investigated incidents/accidents. ● SERVICE – Responded promptly and efficiently to customer needs/special requests. Scheduled regular client meetings. ● LEADERSHIP – Proactively managed and provided leadership by example to Supervisors, Leads and facility crew; encourage teamwork. Accessible to staff at all times; provide regular feedback to managers, supervisors, and staff; develop subordinates’ skills and encourage growth; work to improve processes and services. ● QUALITY CONTROL – Conducted quality control inspections throughout San Antonio and all Austin client medical facilities. ● PROBLEM SOLVING – Identified and resolved problems; gathered and analyzed information to develop solutions. ● PLANNING/ORGANIZING – Prioritized and planned work activities; use time efficiently; set goals and objectives; organized and schedule facility crew and their tasks; planned maintenance of facilities. ● SUPPLIES AND INVENTORY – Monitored and managed supplies while keeping within budget. ● FINANCIAL MANAGEMENT – Worked within approved budget; developed and implemented cost-saving measures. Conducted the pre-bidding process for all new services and accounts. ● ANALYZED P&L to determine best approach for improving revenue, costs, and bottom line.

DIRECTOR OF HUMAN RESOURCES RESPONSIBILITIES:

Employee Relations ● Employment Law (Texas, California, Oklahoma, Arkansas, Utah, Wisconsin, and Arizona)

● Training and Development ● Mediation & Advocacy ● Created Job Descriptions, employee handbooks, policy, and procedures. ● Created Employee Incentive Programs ● Prepared and conducted all new client account startups for both human resources and safety.

DIRECTOR OF SAFETY RESPONSIBILITIES:

● Developed the overall strategy of continuous improvement for our Environmental Health and Safety Initiatives.

● Developed and integrated organization responses to new regulations and development in the field of Health and Safety. ● Lead the efforts of the Occupational Health and Safety Team to ensure effective safety plans and audits are completed and Workers Compensation issues are administered effectively and in accordance with all applicable laws. ● Provide technical expertise, strategic leadership, and support various sites and office locations on regulatory compliance. ● Participate in formal HSE reviews of existing equipment modifications, new equipment purchases, and changes in site processes.

HUMAN RESOURCES/SAFETY MANAGER

CHROMALLOY GAS TURBINE, LLC (MANUFACTURING AND REPAIR SERVICE) 04/09/2012 – 01/10/2013

KEY RESULTS: Significantly improved the overall employee morale throughout the entire facility by creating intrinsically rewarding work experience. Prepared and handled all of the materials for grievance hearings, severances, arbitration’s, FMLA, EEOC Complaints and FAA DOT Drug and Alcohol Audits.

RESPONSIBILITIES: Employment Law ● Mediation & Advocacy ● Conducted Train-the-Trainer Classes ● Temporary Staffing Negotiations ● Employee Relations ● Benefits & Payroll Administration ● Conducted Labor Law & Safety Audits ● Orientation & Onboarding ● Training & Development ● Performance Management ● Risk Management

HUMAN RESOURCES/SAFETY MANAGER

TRANSCONTINENTAL DIRECT, INC. (PRINTING INDUSTRY) 11/05/2007 – 09/30/2010

KEY RESULTS: Provided counsel, leadership, analysis, and supported on the full range of human resources issues for 220 employees. ● Improved Labor compliance from 15% to 95% by conducting various internal audits and training consisting of and not limited to EEO, OFCCP, FMLA, Immigration and HIPPA Compliance ● Improved Safety compliance from 35% to 92% by developing various safety programs, materials and conducting all appropriate OSHA training ● Educated, trained and provided support to operations in the development and execution of consistent human resources, and safety management programs created in both English and Spanish reducing workers’ compensation costs and consistently improving morale. ● Expedited in record time all benefit deadlines during in two separate acquisitions.

CORPORATE SAFETY & HEALTH SENIOR TRAINER 02/2001 – 11/2007

ON-SITE HUMAN RESOURCES GENERALIST for 550 Employees (Promoted into HBMA Corporate Safety & Health)

HANSON BUILDING MATERIALS AMERICA (CONSTRUCTION MATERIALS/MANUFACTURING)

KEY RESULTS AND RESPONSIBILITIES: Reduced accidents by 82% by creating a New Hire Safety and Health Orientation Program. ● Trained over 1600 non-exempt and exempt employees throughout all the manufacturing facilities (over 100 locations) in the U.S. in English/Spanish. ● Developed and delivered all the required Safety and Health training for all level of employees. ● Implemented company safety policies; by establishing and managing safety programs that met and exceeded all current standards. ● Conducted plant safety inspections/audits. ● Interacted with counsel regarding all OSHA citations and accident investigations . ● Employee Relations ● Personnel, Benefits & Payroll Administration ● Conducted Labor Law & Safety Audits ● Orientation & On-Boarding ● Training & Development ● Temporary Staffing Negotiations

Education and Certifications

TEXAS A&M UNIVERSITY EXTENSION PROGRAM:

OSHA Certified Safety & Health Official - GENERAL Industry (Certification #3231)

OSHA Certified Safety & Health Official - CONSTRUCTION (Certification #3230)

OSHA Safety & Health Train-the-Trainer - GENERAL Industry (Certification #G0034767)

COLLIN COUNTY COMMUNITY COLLEGE, MCKINNEY, TX

M. VICTORIA SOTO

5815 Sky Country Street, San Antonio, Texas 78247 Cell: 214-***-**** *************@*****.*** Linkedin.com

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