JaSon Keeby

Rancho Cordova, CA

• 916-***-**** • ad3o15@r.postjobfree.com•

Data Entry Operator Customer Support Specialist

With a Proven Track Record of Supporting Multiple Work Projects and On-Site Supervisors, and Upper Management Summary of Qualifications

Accomplished Data Entry Operator with significant experience managing multiple aspects of different projects, maintaining accurate and up-to-date information.

Passionate About Driving Positive Change and adeptly communicates with individuals at all levels of the organization, gains additional information necessary for projects, and organizes project participants to achieve optimal project outcomes.

Combines Experience, ‘Go-Getter’ Spirit, and Leadership Acumen to advance project strategy, influence the consumer and management satisfaction, while leveraging an expert level understanding of company-wide policies and procedures.

PROFESSIONAL EXPERIENCE

INTERIOR LOGIC GROUP Remote / Sacramento, CA

CUSTOMER SERVICE COORDINATOR June 2020 — January 2023 Input work orders received by email into the system, while keeping a sharp eye on detail. Assisted homeowners with renovations and repairs of their countertops and flooring. Worked closely with management to order materials to be delivered to the homeowners, or to different warehouses, in order to schedule renovation repairs and evaluating project progress. DXC TECHNOLOGIES-INSIGHT GLOBAL Sacramento, CA

Customer Service Representative April 2021 – June 2021 Handling inbound calls for MediCal and MediCare recipients. Providing them Benefit and Eligibility information. Also, getting them over to the right office for certain paperwork and Benefit documents. Utilizing systems such as CRM, ACSnet, AvayaX and SURGE. QUOTE WIZARD SACRAMENTO, CA

CUSTOMER SERVICE REPRESENTATIVE December, 2020-April, 2021 Handled 400-500 outbound calls to consumers to assist them with obtaining insurance quotes for auto, health, and home insurance. Did the shopping for the consumer, partnering with companies like Allstate, Liberty Mutual and Progressive just to name a few. Position is merit-based with a minimum of 47 successful transfers in order to receive monthly bonuses. PACIFIC COAST PSYCHIATRIC ASSOCIATES Sacramento, CA Billing/Benefits Specialist September, 2019-May, 2020 Verified Outpatient Mental Health benefits for new and returning patients. Maintained patient records as a liaison between patient and provider, to ensure accurate billing and payment and aided with any issues that arose regarding their billing statement. Read and interpret medical records, forms, and authorizations, while collaborating with multiple team members, to execute daily assignments efficiently and effectively. Maintained and updated 300-400 patient files and records to support efficient operations for patients. Key Strengths

Collaborative Team Player

Motivated Problem Solver with Leadership Skills

Innovative and Deadline-Driven Professional

Masterful Multitasker

Marketing Project Development & Scheduling

Microsoft Office Proficiency

Expertise in Company-Specific Billing Software

Brand Strategy Development

Swift Typist

HIPAA-Compliant Professional

HEALTH NET/CENTENE CORPORATION Sacramento, CA

CUSTOMER SERVICE REPRESENTATIVE July, 2017-August, 2019 Utilized company-wide applications such as OMNI, ABS, Microsoft, to record information into member accounts, and access member information, such as COBs and EOBs. Also used these systems to input PCP changes, address changes, processed ID card replacements and RAOC status calls. Adhered to HIPAA regulations and compliance requirements, while maintaining, managing, and reviewing approximately 500-700 member accounts on a weekly basis. APPLE ONE-MAXIMUS Sacramento, CA

DATA ENTRY SPECIALIST June, 2016-March, 2017

Processed and managed approximately 100 claims for Tenn-Care daily, Tennessee’s Health Care program. Work responsibilities included Data Entry, maintaining patient health records and files. Thoroughly assessed applications, for approval of coverage, while remaining up to date with HIPAA regulations. Accessed applications for multiple roles during employment i.e.: Research, Data Processing and Linking. Compared the digital data with source documents to identify and correct any data entry errors.

EDUCATION

• BACHELORS Business Administration, South University, 2023-In Progress

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