Arnitra Inman

Jacksonville, FL *****

ad3nzy@r.postjobfree.com

+1-904-***-****

• Dedicated and focused Medical Assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to get the job done. 15 years of clerical/administrative experience. 10 years of customer service experience in a call center. A strong knowledge of Microsoft Office Suite. 6 months transportation experience.

Authorized to work in the US for any employer

Work Experience

Auto Bagger

Randstad/Unifirst - Jacksonville, FL

May 2022 to Present

Sort and bagging of materials ensuring no stains, holes, or debris. Customer Service Representative (Remote)

Akorbi/ADT - Jacksonville, FL

July 2021 to February 2022

• Answer phone calls from potential and existing ADT customers; ask specific questions to determine need and then transfer to the appropriate dept.

Customer Experience Representative

Amerigas - King of Prussia, PA

February 2021 to May 2021

Handle customer complaints, provide solutions and alternatives within the time limits'; follow-up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents, follow communication procedures, guidelines and policies. creating orders, scheduling service and delivery requests

WFH Customer Service Representative

ABNS Group/Randstad - Jacksonville, FL

August 2020 to October 2020

responsible for providing prompt, professional, accurate and courteous service to all inquiries received by telephone or in writing involving all aspects of K12's virtual learning options.The position is also expected to effectively research, resolve, and communicate solutions for any inquiries or escalated issues. Line Server

Thompson Hospitality - Jacksonville, FL

August 2019 to October 2019

• Maintained organized and clean work area.

• Recorded and delivered customer orders in an accurate and timely manner.

• Ensured all service areas were well-stocked.

• Handled customer questions and complaints in a courteous and professional manner.

• Collected and disposed of waste per restaurant sanitation and safety standards.

• Removed clutter and dirty dishes from dining area on a regular basis

• Provided assistance in food preparation activities as required. Medical Driver

Northeast Transportation Group - Atlantic Beach, FL April 2018 to August 2019

• Facilitated problem resolution via telephone in a timely and courteous manner.

• Safely transport of non-emergency wheelchair clients to and from medical facilities.

• Provided outstanding customer service in plasma donation center

• Keeping donation station cleaned and sanitized before and after clients donate

• Set up of Alyx machines and keeping donation stations well stocked. Warehouse Associate

Remedy - Jacksonville, FL

January 2018 to August 2019

• Warehouse Associate/Returns

• Unpack and inspect returned merchandise, check merchandise condition and paperwork with return instructions.

• Inspect quality of merchandise to determine return category.

• Return merchandise to its proper location.

• Adhere to all safety regulations.

Prep Cook

Delaware North - Jacksonville, FL

August 2017 to December 2017

• Prepare and stock the day's ingredients for each station.

• Knowledge of the proper use of various cooking utensils.

• Restock and organize inventory.

• Order supplies and ingredients as needed.

• Assist staff in cleaning the kitchen and utensils. Warehouse Associate

Remedy - Jacksonville, FL

July 2016 to January 2017

• Warehouse Associate/Returns

• Unpack and inspect returned merchandise, check merchandise condition and paperwork with return instructions.

• Inspect quality of merchandise to determine return category.

• Return merchandise to it's proper location.

• Adhere to all safety regulations.

Customer Service Rep

Randstad - Jacksonville, FL

June 2015 to August 2015

Answering inbound calls, upselling Comcast services, answering billing questions. Customer Service Rep

Randstad - Jacksonville, FL

November 2014 to January 2015

• Answering inbound calls while entering contact information for new and existing customers. Giving shipping and receiving information to domestic and international customers.

• Processing refunds,

• replacements and returns.

• Completion of trouble tickets

Receptionist

United Security - Jacksonville, FL

June 2001 to August 2002

Answering incoming calls, Scheduling appointments, greet clients, typing, ten key data entry Notary Public

National Notary Association - Jacksonville, FL

May 2021

Just received my certificate of completion May 25

Education

Bachelor's in Allied Health Management

Jones College-Jacksonville - Jacksonville, FL

June 2009 to May 2011

Associate in Medical Assistant

Jones College-Jacksonville - Jacksonville, FL

July 2007 to May 2009

GED in FCCJ

FSCJ - Jacksonville, FL

Skills

• Computer Operations

• Filing & Data Archiving

• Office Equipment Operations

• Telephone Reception

• Customer Service & Relations

• Problem Solving

• Excellent Communications

• Vital Signs

• Data Entry

• Non-Emergency transportation

• Terminology

• Caretaker

• Collections

• Handling Proprietary Information

• 10 Key Data Entry

• Clerical Experience

• Microsoft Outlook

• Typing

• Quality Assurance

• Quality Inspection

• Writing Skills

• Microsoft Word

• Quality Control

• Kitchen Experience

• POS

• Computer Skills

• Serving Experience

• Cleaning Experience

• Microsoft Powerpoint

• Microsoft Office

• Merchandising

• Pricing

• Food Preparation

• Microsoft Excel

• Shipping & Receiving

• English

• QuickBooks

• Payroll

• Process Improvement

• Data Warehouse

• Upselling

Certifications and Licenses

Food Handler Certification

CMA

May 2008

Contact this candidate