Project Management - Customer Service

* * * * *

SKILLS

• Leadership and guidance

• Risk management

• Project management

• Radiation and OSHA safety compliance

• Proficient in time and project management

programs

o Microsoft Project

o Digital Training Management System

(DTMS) – Similar to Workfront

• Construction Planning and

Scheduling.

• Contract negotiation and

management.

• Microsoft Office Suite

o Office, Excel, Access, Publisher,

and PowerPoint

• Customer/Client Relations

.

KEVIN

KHADAR

19505 Starry St.

Orlando, FL 3233

786-***-****

*********@*****.***

OBJECTIVE

Resourceful and conscientious Bachelor’s graduate with over seven years of customer relations, leadership, and personnel management experience seeking to apply my abilities to become an effective team member.

EDUCATION

Psychology A.A. Miami Dade College

JUNE 2011 – AUGUST 2013

Computer Science minor

Psychology B.A. Southern New Hampshire University JANUARY 2014 – DECEMBER 2015

Graduated Cum Laude, Justice Studies minor with a certificate in Terrorism and Homeland Security.

EXPERIENCE

Project Manager, Field Manager, RSO & Safety Manager – ECS Florida, LLC MAY 2019 – FEB. 2024

Project Management Field Manager Radiation Safety Officer (RSO) Safety Manager Managing 50+ construction materials testing (CMT) projects with project values exceeding $1 million, collections/invoicing, preparing proposals, marketing and client relations, CMT field work inspecting and testing concrete, soils, asphalt, steel reinforcement, and threshold inspections. Infantry U.S. Army

JUL. 2009 – JUL. 2012 AND SEPT. 2016 – NOV. 2018

Infantry E.O. Rep. Sharp Rep. HQ Section Sergeant Personnel Management Maintained all personnel files, scheduled all individual trainings, followed up on individuals to ensure all required trainings were complete.

2 P a g e

CERTIFICATIONS

• ACI Concrete

• CTQP Earthworks 1 and 2

• CTQP Asphalt 1

• Face Dipstick Floor Flatness/Levelness

• First Aid, CPR, and AED

• Nuclear HAZMAT

• Radiation Safety Officer

• Florida Storm Water

Prevention

• OSHA 10

HONORS AND AWARDS

• Army Achievement Medal

• Iraq Campaign Medal w/ Star

• Global War on Terrorism Service Medal

• Army Service Ribbon

• Army Commendation Medal

• Overseas Service Ribbon

• Army Good Conduct Award

Customer Service Supervisor 24/7 Intouch

NOV. 2018 – MAY 2019

Customer Service Supervisor Trainer Quality Assurance Provide customer service for companies such as Lyft and T-Mobile, supervised and trained new hires, provided support, and performed quality assurance checks. Vault Assistant Manager Garda Worldwide

JAN. 2014 – OCT. 2015

Vault Operation Manager Customer/Client Relations Rep. Supervised all vault personnel to ensure all incoming and outgoing currency was properly handled and distributed to their respective locations. First point of contact with all clients regarding and issues. Reported directly to branch manager.

Park Service Supervisor Village of Palmetto Bay

MAY 2011 – MAY 2013

Park Maintenance Supervisor Customer Service Event Coordinator Personnel Management Supervised park personnel and ensured all park maintenance and customer issues were successfully resolved within a day.

Contact this candidate