Derron Upchurch

**** ******* ******

Philadelphia, PA 19111

ad3nun@r.postjobfree.com

215-***-****

.

Authorized to work in the US for any employer

Work Experience

Security Officer

HUP Hospital University of Pennsylvania - Philadelphia, PA June 2020 to Present

• Maintained daily log of activity within Perelman Center for Medical Research.

• Patrolled parking lot.

• Greeted vendors and visitors at arrival.

• Make routine patrols of the entire building and grounds, observing, documenting and reporting on unusual activities.

• Investigation of incidents of unusual circumstances reported by employees, visitors or residents, and documents them appropriately.

• Responded to all emergencies within the hospital. SERGEANT SECURITY SUPERVISOR

EINSTEIN PROTECTIVE SERVICES - Philadelphia, PA

2015 to April 2020

• Front Line Supervisor managing the performance and effectiveness of Security Officers and Corporals during assigned shift.

• Managed, directed, assigned, and evaluated assigned personnel.

• Responded to major incidents and responsible for the actions of the other officers during these situations.

• Possessed a very strong working knowledge of campus emergency procedures.

• Working knowledge of the Incident Command System (ICS).

• Basic understanding of human behavior patterns.

• Ability to react to crisis situations in a hospital environment, as well give/follow orders.

• Provided service to all age populations in a manner that demonstrated an understanding of the function/ developmental age of the individual served.

• Conducted regulatory fire drills educating staff on safety and emergency procedures. CORPORAL

EINSTEIN PROTECTIVE SERVICES

2008 to 2015

• Provided front line supervision and guidance to personnel during situations that may have occurred throughout campuses.

• Directed, assigned, and deployed personnel to meet the needs of staff and visitors.

• Conducted fire drills, which included educating staff on emergency and safety procedures.

• Possessed working knowledge of campus emergency procedures. SECURITY OFFICER II / DISPATCHER

Einstein Healthcare Network - Philadelphia, PA

November 1998 to March 2008

• Receives and prioritizes incoming requests for service during emergent and non-emergent scenarios.

• Transmits requests via telephone console, multi-channel two-way radio base unit, fax, computer terminals, and pager and alarm systems/panels.

• Multitasks and supports numerous customers and departments by obtaining appropriate information from the requester and enters data into the appropriate database or manual log.

• Monitor CCTV systems of multiple campuses’ to include reviewing data.

• Performs the duties of a Security Officer when necessary.

• Maintains the Command Center Operation Center work area in a neat and clean fashion.

• Ensures that all equipment is in operating condition including maintenance.

• Works closely with shift supervisors to address the deployment and responses of personnel.

• Assist in the training of newly assigned persons to the Command Center function. UNIT SUPPLY SERGEANT

PA ARMY NATIONAL GUARD - Philadelphia, PA

1986 to 1997

• Supervised, trained, evaluated subordinate soldiers within the supply section.

• Submitted budget requests recommendations for solutions to supply problems to Unit Commander.

• Delivered lectures to unit personnel pertaining to requisition forms, equipment logs, and preventive maintenance.

• Maintained automated and manual supply records.

Education

Associate in CULTURE SCIENCE AND TECHNOLOGY

COMMUNITY COLLEGE OF PHILADELPHIA - Philadelphia, PA July 2018 to Present

Skills

• MANAGEMENT Excellent at improving subordinate morale and improving quality customer service.

• Problem solver with results-oriented skills.

• Superior knowledge of CCTV.

• Proficient at MS Word, MS PowerPoint, MS Excel.

• Certified as an Emergency Communication Officer through the National Emergency Communication Institute (NECI)

• Certified through the International Association for Healthcare Security and Safety (IAHSS)

• English

• Security

• Microsoft Office

• Military Experience

• Supervising Experience

• Writing Skills

• Law Enforcement

• Conflict Management

• Surveillance

• Hospital Experience

• Driving

• Hospital Experience

• Leadership

• Loss Prevention

• Management

• Typing

• Organizational Skills

• Emergency Management

Military Service

Branch: United States National Guard

Rank: Sergeant

Certifications and Licenses

Certified as an Emergency Communication Officer through the National Emergency Communication Institute (NECI)

June 2005 to Present

Emergency Communications Officer

PA ACT 235

September 2015 to September 2020

Certified Agent With Firearms

CPR/AED Standard

November 2019 to November 2021

Expandable Baton, Handcuffing and O/C Spray

Security Guard

Class D Security License

First Aid Certification

Assessments

Verbal Communication — Proficient

February 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Security Guard Skills — Proficient

February 2020

Assessing risks, enforcing security standards, and handling complaints. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• Law Enforcement & Security Officer Training Academy 05/17/15

• Pennsylvania Lethal Weapons Institute 03/01/2004 - 06/20/2004, 09/18/2010

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