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Customer Service Food

Location:
Connecticut
Posted:
February 15, 2024

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Resume:

ROSEMARY A. BOGGIA

*** ****** **** ****, *** #*, Thompson, Ct 06277

419-***-****

ad3num@r.postjobfree.com

OBJECTIVE

Ambitious and self-driven server / bartender eager to leverage customer service skills to obtain a food service industry position with long-term opportunities. Adaptable and understanding team player looking to join a supportive and welcoming team.

SERVER SKILLS

● Greet and seat guests with a warm and welcoming demeanor.

● Present menus, take orders and offer recommendations.

● Serve food and beverages promptly and accurately.

● Anticipate and fulfill guest needs throughout the dining experience.

● Handle payments and process transactions efficiently.

● Collaborate with kitchen staff to ensure order accuracy.

● Maintain a clean and organized work environment. BARTENDING SKILLS

Description :

1. Collected payments from customers.

2. Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for food orders to kitchen staff. 3. Checked patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. 4. Served wine, bottled or draft beer, signature drinks 2

5. Taken beverage orders from serving staff or directly from patrons. 6. Stocked bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.

7. Mixed ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

EXPERIENCE

2022– PRESENT

SERVER, BARTENDER AND TRAINER, CHILI’S RESTAURANT - LISBON, CT

● Take orders, make drinks, deliver menu items

● Knowledgeable about all menu items and beverages served, their garnish, contents and preparation methods

● Serve Members and Guests in the Grille and on off-site functions

● Keep Grille area clean, stock product, wash glassware

● Serving guests with proper identification

● Exceptional service to members, guest and patrons of our facility

● Serving food and beverages in a high paced environment

● Offering prompt and courteous service so the guests have an enjoyable experience

● Perform all opening and closing procedures,, side work as directed 2020– 2022

SERVER, BARTENDER, TRAINER, QUALITY CONTROL, AND HOSTESS CHILI’S RESTAURANT - ROSSSFORD-OHIO

● Communicate with cooks and servers regarding food modifications or special needs

● Verifies all food items on tray for acceptability and appropriateness based on meal ticket

● Ensures the integrity of stored food items on the trayline 3

● Communicate orders and information between the front of house and back of house, making sure that food is cooked in the right order, quickly, and presented to the customer in a timely manner

● Assure food quality, temperature, and presentation

● Assure timely arrival of food to the guests

● Ensure preparation of food items meet specific standards

● Possess a complete understanding and knowledge of all food offerings

● Be engaging with guests while presenting food and beverage items 2019– 2020

BREAKFAST SUPERVISOR, SERVER TRAINER, OPENING

RESTAURANT IN THE A.M.

GROUND ROUND BAR AND GRILL - PERRYSBURG-OHIO

● COMMUNICATING AND WORKING TOGETHER WITH THE BREAKFAST TEAM TO ENSURE HIGHEST SERVICE STANDARDS AND GUEST EXPERIENCE

● TO MOTIVATE, TRAIN AND ENCOURAGE ALL TEAM MEMBERS

● OVERSEE ALL ASPECTS OF THE BREAKFAST/LUNCH OPERATION OF THE HOTEL RESTAURANT, ENSURING HIGHEST LEVEL OF CLEANLINESS AND HEALTH AND SAFETY MEASURES

● WORKING CLOSELY WITH DEPARTMENTAL MANAGERS AND KEEP THEM INFORMED OF FOOD & BEVERAGE CHALLENGES AS THEY ARISE

● ASSISTING WITH TELEPHONE CALLS, TAKING TABLE RESERVATIONS, AND ANSWERING ANY ENQUIRIES IN A PROFESSIONAL MANNER

● HOSTING GUESTS AT THE RESTAURANT AND LOOKING AFTER THEIR DINING EXPERIENCE

● TRAINING AND DEVELOPING THE TEAM TO ENSURE CONSISTENCY OF SERVICE

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EDUCATION

2002

BOSTON BARTENDER OF AMERICAN

LICENSED MIXOLOGIST / BARTENDER

2003

EMT CERTIFICATION - COMMUNITY COLLEGE OF RHODE ISLAND 1999-2001

Associates in Baking and Pastry / Hospitality

Johnson & Wales University

1997

HIGH SCHOOL DIPLOMA, COVENTRY HIGH SCHOOL

Including CulinaryArts Certificate

REFERENCES:

5

■ Name : Amanda Andrade

■ Current Job/Position- Real Estate Senior Paralegal

■ Company : Glenn A. Carlson, ESQ.LTD

■ Phone Number :401-***-****

■ Email Address : ad3num@r.postjobfree.com

■ Name : Jomarie Fabian

■ Current Job/Position : Head of Finances @ Coventry Senior Center

■ Company : Town of Coventry Senior Center

■ Phone Number : 401-***-****

■ Email Address: ad3num@r.postjobfree.com

■ Name: Michael Mastrati

■ Current Job/Position: CEO

■ Company: Good Life

■ Phone Number: 401-***-****

■ Email Address: ad3num@r.postjobfree.com

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