Post Job Free

Resume

Sign in

Customer Service Software Development

Location:
Slough, United Kingdom
Posted:
February 15, 2024

Contact this candidate

Resume:

Muqdas Sheikh

* ********** *****, ******, *** *XJ

074********

ad3nt5@r.postjobfree.com

Profile:

Highly motivated and accomplished computer science student with a First-Class Honors degree. Demonstrated proficiency in software development and a keen interest in utilizing cutting-edge technologies. Experienced in collaborating effectively within team environments to deliver successful projects. Strong problem-solving skills and a dedication to providing exceptional customer service. Throughout my work experience, I have developed a strong work ethic, excellent communication skills, and a passion for delivering high-quality results. Logical Programmer trained to handle issues and remain level-headed while solving problems like working in a team of 8 engineers to create a cutting- edge chatbot using multiple AWS services, python and react. Seeking opportunities to apply technical expertise and contribute to innovative solutions in the field of software engineering. Education:

GCSE: Slough and Eton Church Of England (2013-2016) Qualifications: 9 A-C

A level: Windsor College (2016-2018)

Qualifications: Maths, Biology, Chemistry

Bachelor’s degree: Royal Holloway University of London (2019-2023) BSc Computer Science with Foundation year

Grade: First Class Honours

Professional Experience:

Software Engineer Intern at Publicis Sapient – London (July 2022 to September 2022)

• Working in a team to create a project using AWS, React, Python. Customer Assistance Tesco’s- Slough, Berkshire (October 2021 to October 2022)

• Providing Good customer service

Cashier KFC- Slough, Berkshire (July 2018 to December 2019)

• Working with other staff closely to assist customers with problems.

• Trained new team members in cash register operation, stock procedures and customer service. Clerical Worker, Noble Exchange- Slough, Berkshire (June 2016 to July 2017)

• Demonstrating my mathematical skills to achieve successful calculations and using excel sheets to create daily reports to record daily transactions.

• Developed expertise and knowledge in currency exchange to deliver outstanding service to the customer. Teachers Assistant, Cippenham Infant School- Slough, Berkshire (June 2015 to July 2015) Skills: Python, Java, Javascript, Typescript, Html, CSS, C, C++, SQL Key Work Projects:

• RisCord:

Riscord is a platform for users to create channels, upload documents, chat with other users, and make notes on a calendar using the web application. The application is fabricated utilizing React.js, a JavaScript library for building UIs, and Firebase, a backend platform for building web and versatile applications. The application's objective is to provide an easy-to-use and intuitive user interface that streamlines communication and encourages user collaboration for Royal Holloway students.

• ChatBot Project:

During my internship, I had the opportunity to collaborate within a dedicated team to conceptualize, design, and implement a chatbot solution tailored for a client. Our solution leveraged a suite of AWS (Amazon Web Services) services, integrating various technologies to enhance user interactions and streamline information retrieval.

• Personal Project:

Wordle2.0 – Creating a personalized version of Wordle 2.0 using TypeScript within the React framework and leveraging CSS for designing the game board and keyboard is an exciting and challenging project that combines web development and game design skills.



Contact this candidate