Mari Vidhya Ashokan

Parker, CO • 201-***-**** • ad3npc@r.postjobfree.com • https://www.linkedin.com/in/vidhya-ashokan/

Senior Test Engineer Software Test Lead

Bringing over 7 years of IT experience in Software Testing, Have proficiency across a broad spectrum of applications and testing methodologies. Hands-on experience extends to mobile testing, mainframe testing, web-based applications, back-end systems, and client-server applications. As a QA lead, managed teams of up to 10 members, demonstrating effective leadership in the field of software testing. Demonstrated flexibility by seamlessly working within both Waterfall and Agile methodologies, ensuring optimal testing outcomes in diverse development environments.

WORK EXPERIENCE

Worldwide Express • Texas US • Full-time • 10/2022 - 10/2023

Senior Software QA Analyst

Description: Worldwide Express service more than 120,000 shipments daily - carried through the networks of the nation's leading small package delivery provider, UPS, plus more than 75 leading LTL carriers and nearly 85,000 truckload partners.

Responsibilities:

• Led the development and implementation of automation frameworks encompassing UI, API, and backend data validations.

• Created 100 plus contracts which include LTL Blanket, LTL Customer Specific Pricing and UPS customer specific pricing.

• Streamlined regression testing efforts by 60% and ensuring seamless system integration for comprehensive volume testing, including cloud based testing leveraging Amazon Web Services (AWS).

• Executed functional tests using Postman and Katalon with a Data -Driven framework, resulting in a 65% improvement in test execution speed.

• Coordinated to User Acceptance Testing (UAT), which led to 80% improvement in the identification and resolution of critical issues before deployment.

• Conducted Backend test using SQL queries in SQL server to verify the Integrity of the Database. Follow up for fixes and verification for defect tracking and reporting.

• Demonstrated expertise in crafting Test Plans, Test Cases, and Test Scenarios, to executing test cases.

• Documented comprehensive test results. This approach helped to a 90% reduction in post-release defects.

• Analyzed the ambiguous requirements and maintained 100%, updated in Jira and provided status everyday using dashboard in JIRA.

• Ensured a 75%improvement in traceability and alignment throughout the software development life cycle.

Career Break • Atlanta • Full-time • 09/2015 - 09/2022

Full Time Parent

• Took a career break dedicated to parenting and personal development; Played the role of the primary caretaker for the family.

• Subsequently, when kids began attending school, engaged in continuous learning, acquiring significant skills and certifications in

Quality Assurance to prepare for re-entry into the workforce.

Mr. Cooper • Texas US • Full-time • 06/2014 - 08/2015

QA Test Lead

Description: Led a project automating Investor reporting through the IRIS application. IRIS serves as a central repository for comprehensive Investor and Loan information, claims/refunds, curtailment adjustment, interest adjustment, and payments.

Responsibilities:

• Led project scope prioritization, integrating manual and automation testing for every release based on product delivery timelines.

• Tested all requirements established by internal and external clients, aligning with product development objectives.

• Employed major testing tools such as SoapUI, Qtest, Postman, Katalon Studio JMeter, and Swagger for daily functional and regression testing activities.

• Implemented an end-to-end framework on JMeter for functional and performance testing, resulting in a significant 50% improvement in testing efficiency.

•Performed for end to automation regression suite maintenance with running all the regression. Project requirement analysis with the line of business before every sprint.

• Took charge of maintaining the automation regression suite, achieving a 30% reduction in testing time and resource utilization.

Citi Bank • Tata Consultancy Services - India • Full-time •12/2009 - 05/2014

QA Analyst

Description: Pega Rules Dispute Processing system functions as a database, storing card member dispute data and transactions for MasterCard and Visa Associations. Featuring a rules-based workflow engine, provides decision support for Customer Service Representatives.

Responsibilities:

• Executed Functional, Regression, and System Level testing using Mercury Tools, resulting in a streamlined testing process that contributed to a 75% reduction in the bug resolution time.

• Generated regular reports for decisions and control purposes, facilitating a 40% improvement in overall testing efficiency.

• Fostered close collaboration with developers, leading to a 95% decrease in the number of post-release issues.

• Validation conducted through TSO/ISPF, CICS screen, and after the processing of JCL batch job with the UFT framework.

• Strong Mainframe testing experience with Mainframe DB2, VASM, MVS/JES2 JCL, Batch job processing.

• Engaged in manual testing, focusing on Navigation Flow and UI testing, and reported identified bugs using ALM.

• Leveraged UFT frameworks to systematically condition test data and perform functional validation. Backend validations done by Mainframe DB and CICS screen after triggering the JCL job.

SKILLS

Agile Methodology, Automation Testing, Batch Processing, Bug Tracking, Test Automation Framework, Test Cases, Test Execution, Test Planning, Scripting Language, Scrum, Continuous Development, Continuous integration, Cross Browser Testing, Mainframe Testing, Test Artifacts, Black box testing, Test Environment Setup.

Language & TOOLS

QTP, Visual Studio, Selenium, ReadyAPI, Katalon, Postman, HP Quality Center (ALM), Rumba Tester, Jmeter, Qtest, Pytest, PyCharm, IOS/Android device, Jenkins, Dbeaver, MS Visio, MS Access, Team Foundation Server, GIT,TSO/ISPF, CICS, Mainframe DB2,AWS,Bitbucket,Pega Process Rules Commander, MS Visio, MS Access Database

Language: HTML, VBScript, JavaScript, Python and CSS, COBOL

EDUCATION

Bachelor Of Engineering

Government College of Technology Coimbatore • India

CERTIFICATIONS

ISTQB BCS Certified Foundation Level

HP ALM (Quality Center)

HP AIS Quick Test Professional

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