Jamie Finamore

Clifton, NJ ***** • 919-***-****

ad3no3@r.postjobfree.com

www.linkedin.com/in/jamie-finamore/

PROFESSIONAL EXPERIENCE

Management

● Assess business goals against available UX Research resources and prioritize projects accordingly.

● Mentor new and junior colleagues on processes, deliverables, and best practices. Research

● User/Customer Research

o Define Personas and Use Cases via stakeholder/customer/end user discovery interviews. o Create necessary documentation and forms (e.g., screener; surveys; interview script; etc.). o Plan and execute Research sessions (Generative and Evaluative; Moderated and Unmoderated).

● Data Analysis

o Analyze and interpolate qualitative and quantitative data into actionable requirements. o Share results and recommendations with stakeholders. Augmented Reality/Artificial Intelligence/Internet of Things

● Gesture tracking

o Touchless Point-of-Sale and Self Check-Out terminals.

● AR, AI/ML, IoT

o Streamline shopping and checkout with AR, AI/ML, and IoT.

● Situational Awareness

o Vary task difficulty and warning usage based on the user’s attention level as indicated by brainwave measures.

o Determine the optimal moment to display a computer message based on user focus as indicated by blink rate (US Patent number 8156434).

EMPLOYMENT HISTORY

● ADP (February 2022 – Present)

o Principal User Experience Researcher

Dedicated Researcher for Retirement Services Business Unit

Generative research - Mixed Methods

● FactSet (August 2020 – December 2021)

o Lead User Experience Researcher

● Toshiba Global Commerce Solutions (June 2019 – July 2020) o Human Factors Engineer

● SAS Institute (January 2007 – December 2016)

o Principal UX Analyst

● Lenovo (May 2005 – December 2006)

o Senior Usability Analyst

● IBM (May 2002 – May 2005)

o Usability Analyst (Internship to full-time hire)

● NASA Langley Research Center (May 2000-April 2001; May 2001-April 2002) o Fellow: Graduate Student Research Program

TOOLS

● Pendo.io; Qualtrics; Optimal Sort; Mural; Figma; Excel; SAS; SPSS EDUCATION AND TRAINING

● PhD (ABD) in Industrial/Organizational Psychology - Concentration in Human Factors Engineering o Old Dominion University, Hampton VA

● Master of Science in Experimental Psychology

o Old Dominion University Hampton, VA

● Bachelor of Science in Psychology

o Old Dominion University Hampton, VA

● Bachelor of Arts in English

o Seton Hall University South Orange, NJ

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