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Customer Service Data Entry

Location:
Dallas, TX
Salary:
100,000- 120,000
Posted:
February 15, 2024

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Resume:

ETTA V. MAYTUBBY

**** ******* *** 817-***-****

Mansfield, TX 76063 ad3nn2@r.postjobfree.com

SUMMARY

I have 6 years and 3 months adjusting experience, with licenses in Texas and 17 other US states. I can work daily and CAT claims.

PROFESSIONAL EXPERIENCE

Alacrity (Chubb), 8/2021 to Present

Data Entry

Workmans Comp

Catastrophe Response Unit (CRU), 5/2022 to 11/2023

Hurricane Ian and Nicole, FL

Hail and Wind deployment, FL

Crawford Catastrophe Services, Allen, TX 08/2020 to 01/2024

Hail and Wind deployment, Chicago, IL

Hurricane Delta and Zeta, LA and GA

Canada

Texas Freeze URI

Big Spring, Tx Hail Storm

Ohio Wind storm

Virtual Assist in Allen, Tx

Supplement Team Allen, Tx

The Best Claims Solutions, Irving, Tx 12/2022 to 2/2023

●Property deployment

●Residential

●Commercial

●Inside and outside claims handling

●Initial contact with the policyholders

●Setting up appointments

●Assessing damage

●Writing of estimates

●Documenting all activities associated with a claim

●Providing excellent customer service through the entire claims process

●Xactimate

●Compliance

Pilot Catastrophe Services, Richardson, Tx 06/2019 to 6/2023

●Property deployment

●Residential

●Commercial

●Inside and outside claims handling

●Initial contact with the policyholders

●Setting up appointments

●Assessing damage

●Writing of estimates

●Documenting all activities associated with a claim

●Providing excellent customer service through the entire claims process

●Xactimate

●Compliance

Worley Company, Hammond, TX 05/2018 to 01/2019

Field Adjuster

•Environmental- Provide remarkable customer service experience while listening and communicating clearly, professionally and empathetically to claimants who experienced a major disaster to their city.

•Reimbursed claimants for loss wages, property damage (appliances) and evacuation expenses.

•Field Adjuster- Process a wide variety of claims including property, liability, home and automobile.

•Inspect damage of properties, automobiles and persons.

Claims Handling Experience

•1500 Residential Claims in excess of $1,000,000.00

• Xactanalysis, Xactimate 28, XactContents, X1 and Symbility

•Adobe Pro X, Microsoft Office 2010, & Photo Re sizer

•Available for Arbitration, Mediation and Expert Witness

•Residential, Mobile Home

•Wind, Hail, Tornado, Water, Flood, Hurricane, Fire, Lightning, Vandalism, Theft and Burglary Claims

•Billable at Time & Expense, Fee Schedule, Flat Rate and Custom Structures

Skills and Certifications 5/2019 to Present

Crawford, Pilot, Worley, Eberls, and E.A. Renfroe Catastrophe, State Farm

•Flood (6/2023)

•Xactimate 2 certificate #1525119 (1/2021)

•Property Certification for Crawford (12/2020)

•Rope and Harness (6/2019)

•SAAS- Single Adjuster Apparatus System- safely climb 9/12 pitch roofs and steeper

•Flood (7/2023)

•Auto (5/2018) and Property Certification (6/2018)

CERTIFIED SPORTS OFFICIAL, Arlington, TX 1991 to present

Certified to officiate basketball, volleyball, football and soccer up to the college level

EDUCATION

University of Oklahoma, Norman, OK BA SOCIOLOGY 12/1997

Scholarship to play Women’s basketball

PROFESSIONAL CAREER

Drafted in 1996 played professional basketball in the American Basketball League (ABL)

Semi Professional Basketball – Finland and New Zealand 2002-2003



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