Business Development / Customer Service

Contact

Weston. Florida *****

+1-954-***-**** (Mobile)

********@*****.***

www.linkedin.com/in/rallebes

(LinkedIn)

Top Skills

Public Speaking

Marketing Strategy

Customer Contact

Languages

German (Limited Working)

English (Native or Bilingual)

Dutch (Native or Bilingual)

Spanish (Full Professional)

Certifications

Cold Calling: The First Seven

Seconds

Publications

High Performance Management

(Gerencia de Alta Rendimiento)

Robert Allebes

Business Development and Customer Service Professional Miami-Fort Lauderdale Area

Summary

I am Multilingual, (Dutch, English, Spanish-fluent) Hands-on, Sales, Marketing, Business Development, Operational Management and Customer Service Executive. and a Training and Coaching Professional. I have expertise in B2B- and in retail processes. Expert relationship builder with small business owners as well as with C- level management at large corporations and institutions. Consultative sales and solution selling specialist.

Experience

Ricardo Almeida Brazilian Jiu Jitsu and Training Center Associate Director (Remote)

April 2022 - Present (7 months)

Robbinsville, New Jersey, United States

My role is to manage remotely Student Services and Enrollment and Business Development for Ricardo Almeida Brazilian Jiu-Jitsu and Training Center @ Robbinsville New Jersey and @ Lakewood Ranch, Florida. London Consulting Group

Business Development Director

September 2017 - April 2022 (4 years 8 months)

English speaking Caribbean

My role was to develop new business for the group's operations in the region of the English-speaking Caribbean. It basically consisted in contacting and meeting with C-level executives of companies the firm liked to engage with. Our end goal was to engage with the client in a productivity improvement project.

Even during the COVID-19 pandemic, I managed to keep on engaging C-level executives, for a total of more than USD $3M! Through intensive conference calling and emailing and contacting them through LinkedIn!. Ricardo Almeida Brazilian Jiu Jitsu and Training Center Associate Director

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August 2015 - September 2017 (2 years 2 months)

Newtown, PA/Robbinsville, NJ

My role was to manage Student Services and Enrollment and Business Development for Ricardo Almeida Brazilian Jiu-Jitsu and Training Center @ Robbinsville New Jersey and @ Newtown Pennsylvania. Independent

Operations, Sales & Marketing and Business Development Executive January 2010 - September 2017 (7 years 9 months)

Bordentown, New Jersey/Weston, Florida

I was available for operations, sales, marketing, business development, and general management projects.

Implementation of change, training, and project management engagements. PartsBase Inc.

International Sales and Business Development Executive September 2014 - June 2015 (10 months)

Boca Raton, Florida, USA

I did Business Development and Sales for the non-US Market for the aviation and aerospace parts and capabilities source and locator platform, PartsBase, which meant that 100% of the job was the night shift, because of the time difference with the target territory.

AcceptanceNow

Sales/Store Manager Fort Lauderdale/Miami area

November 2011 - September 2014 (2 years 11 months) Plano, Texas, United States

As Sales/Store Manager I was responsible for General-, Operational- and Sales Management for a Rent-to-own, finance company "in host store" offices. American Income Life

Independent Exclusive Agent

February 2010 - December 2011 (1 year 11 months)

Miami/Fort Lauderdale Area

Solliciting life insurance, with AIL until June 2010, then independently through broker agreements.

AT&T

Bilingual Sales Consultant

June 2010 - September 2010 (4 months)

Miami/Fort Lauderdale Area

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Call center; customer service; problem solving and sales. Great Import & Export Corp (Gym Shop USA)

Sales & Marketing Director

November 2008 - November 2009 (1 year 1 month)

Miami, FL / Bogota, COL

In this role, I was responsible for the Management of all commercial activities of the company in B2B sales and multiple-unit store management for all retail stores geographically distributed over Colombian territory. 1 year contract assignment.

Intellego Consulting LLC

Associate Director of Business Development

August 2007 - March 2008 (8 months)

Bogota, Colombia

I accepted a Freelance Business Development and Sales Assignment for the North Andean region (Colombia, Venezuela, and Ecuador) while waiting for my emigration to the USA to be confirmed.

London Consulting Group

International Business Director

June 2001 - August 2007 (6 years 3 months)

Medellin, Colombia / Caracas, Venezuela / Quito, Ecuador Business development and sales, in the North of South America, Colombia, Venezuela and Ecuador, direct client contact at level of CEO/President and VP. Identifying prospects; designing individual approach per client; Direct contact at highest level management or Board of Directors; Consultative selling of implementation projects to improve productivity and cost effectiveness based on recommendations that are result of prior analysis and thus boosting client’s profitability projecting interesting ROI for the client. Contract Negotiation and Closing.

Sito Comercial ltda (Gym Shop)

Executive Director / "Subgerente"

March 1999 - June 2001 (2 years 4 months)

Colombia S.A.

My role consisted of directing commercial operations in the retail department, I was in charge of general operations, warehouse management, all logistics internationally as well as nationally, and directing customer service management, technical service.

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Sito Comercial Ltda (Supermercado de la Gimnasia)

Commercial Director / "Director Comercial"

April 1998 - February 1999 (11 months)

Colombia, S.A.

I had to develop the low-end, end-user, home-consumer, retail market, and direct the company's retail operation. Until then the company was focused only on the B2B segment.

RPA Consulting & Training

Founder/owner, Executive Director

September 1995 - April 1998 (2 years 8 months)

Armenia, Quindio, Colombia S.A.

As business owner, I focused on sales, business development, interim sales management, sales consulting and sales training activities, general and operational interim management, business analysis. I designed and dictated a University Post Degree Diploma course "Gerencia de Alta Rendimiento" (High-Performance Management) in eight different universities in Colombia S.A.

TOPCAD GROUP

Director of Marketing and Sales / COO

January 1991 - May 1995 (4 years 5 months)

Dordrecht, NL/Brussels,B /London, UK

I was responsible for sales-, marketing-, and customer service operations in the Netherlands, UK, Belgium, and Luxemburg. The company's core was the distribution of CAD and CAM solutions; hard- and software. I was in charge of General management of the Dutch subsidiary, as Managing Director

TOPCAD BV

Dealer Manager

May 1990 - December 1990 (8 months)

Dordrecht, NL

I was responsible for recruiting developing, expanding, and maintaining a dealer/reseller channel for the distribution of CAD and CAM solutions, hard- and software. Leading a team of various product managers with sales quotes. Managed to double sales within a year.

COMDES Groep

Sales Consultant

February 1985 - April 1990 (5 years 3 months)

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Den Bosch, NL

In this role, I was Prospecting and then advising clients in their need of automation, analyzing their organization, and analyzing as well the possibility of using the available vertical software (yet developed) as a base for a commercially interesting automation project. Contract Negotiating and closing deal. Account management during the project and finally training of the end- users in the use of the new system. Industries: Legal, Health, Investment, Automotive, General Trade.

Education

Open Universiteit Nederland

Bachelor's study - unfinished, Business - Administration, Science and Marketing · (May 1984 - July 1988)

AdBanker

Continuous Education 215 license Florida, Insurance · (2014 - 2014) COMDES Institute for Training and Education

Certificate of Information Technology and IT organization analyst, Information Technology · (August 1988 - November 1989)

Dutch Exam Association

diploma Accounting (Associates), Business Accounting · (January 1978 - October 1979)

Lerarenopleiding ZWN Delft

teacher (Associates), English as a foreign language · (August 1976 - July 1978)

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