Rabia Hassan

ad3nlk@r.postjobfree.com

571-***-****

SUMMARY:

With over 8 years of diverse experience in Information Technology, I have specialized in Quality Analysis, EDI Quality Assurance, ETL, Manual Testing, Functional Testing, Automation Testing, and System Testing. My expertise extends to both Web and Client/Server based applications within the Healthcare Insurance industry. Notably, I bring extensive experience in QNXT, further enhancing my proficiency in ensuring the quality and efficiency of healthcare systems. This background uniquely positions me to excel in managing complex IT projects and upholding the highest standards in the healthcare sector.

EXPERTISE:

Knowledge on the Business process development using Software Development Lifecycle (SDLC) Waterfall, AGILE and testing using Software Testing Lifecycle (STLC).

Skilled in System Integration Testing (SIT) and User Acceptance Testing (UAT) using black box techniques.

Good knowledge with QNXT Benefits, Service Groups, Contract, Term Dates, Provider NPI and Taxonomy, Fee Tables,

Capitation, Provider Address.

Developed and executed QNXT based test scenarios for Diagnosis Code Management, ensuring accurate coding and retrieval of critical medical information.

Delivered in-depth QNXT training, Impairing knowledge of best practices for protecting data and minimizing errors.

Possess knowledge on Healthcare Terminology and experience in working on the healthcare projects.

Knowledge in designing and developing the testing documents such as High-Level Test Scenarios, Test Cases.

Adept at using Manual tools to troubleshoot systems, Integration, User Acceptance, Positive and Negative, GUI and Functionality and Regression Testing.

Proficient in performing Test-Driven methodology, Black -Box Testing, Front-end and Back-end Testing.

Experience working in Healthcare Medicare organizations and thus knowledge includes Medicare, Healthcare Insurance Products, CMS Procedures, Policies, etc.

Knowledge of several functionality available in the Facets several applications such as Billing, Member/Subscriber, Accounting, and Utilization Managements.

Expert in writing SQL queries and has expertise in Test Case Design, Test Tool Usage, Test Execution, and Defect Management.

Experience with 837, 834 and 835 EDI and integration files, healthcare products like ika claims, claims sphere etc.

Expert in Bug tracking using TFS, MTM, HP ALM/ Quality Center, Jira.

Expertise in tracking and managing Test cases and defects using JIRA.

Understanding and interpreting requirement specifications.

Experience with both Manual and Automated Testing of applications on Windows and UNIX/ Linux Environment.

Designed Use Cases, Activity Diagrams, Sequence Diagrams, Class Diagrams, and Data flow diagrams.

Experienced in writing System test plans, defining test cases, developing and maintaining test scripts.

Expertise in using QA Methodology to ensure robust functionality.

Extensive experience in creating documents such as Feasibility reports, Systems Request, and Risk Assessments.

Experienced in customer / client interaction, deep understanding of business systems functionality and technicality.

Involved in maintaining Test Matrix and Traceability Matrix and performing GAP analysis.

Experienced in designing databases tables and normalizing tables.

Conducted User Acceptance Testing (UAT).

Well versed with the HIPPA 5010, ICD-10, HMO, PPO and HL7.

Complied with regulatory requirements.

Analyzing Test Results and generating Reports to track the Bugs and assign Fixes using JIRA.

Proficient in Defect tracking and reporting tools like Quality Center/ALM.

Experience in working with databases such as Oracle developer and writing SQL/PL-SQL queries for Back-end Testing.

Excellent Problem Solving and Analytical skills, quick learner and capable to perform well under pressure.

Able to work in a multi-team environment with people from diverse cultural backgrounds.

Trained Onshore as well as Offshore QA Team on complex systems to maintain Testing Quality.

Perform quality assurance, quality control, and security tests for system designs, processes, and security features

Production Support: Smoke testing on all production update in various environments. Script writing, plan and executing test including Automation with Selenium

Automated testing tools such as Junit and Selenium to conduct systems, integration, user acceptance, positive and negative, functionality, object, and regression tests.

Extensive experience in integrating Cucumber for behavior-driven development (BDD) testing, enabling collaboration between technical and non-technical team members.

Design, create, and customize scripts using various scripting language and testing tools, such as JavaScript, Selenium with Java, JUnit, TestNG, for data-driven network systems and others using JAVA Language

Worked as an Automation Tester, responsible for development and maintenance of Automation Frameworks, tools and solutions. Managed and coordinated onsite/offshore functional test efforts and Automated functional testing

Developed and maintained automated test scripts using Selenium WebDriver and Java for end-to-end testing of web applications.

Experience in testing APIs across various domains and industries.

Skill in debugging Soap UI test scripts and resolving technical issues.

Collaborated with cross-functional teams to define test scenarios, execute tests, and report defects.

Integrated automated tests into the Continuous Integration pipeline using Jenkins, ensuring timely and reliable feedback to development teams.

Implemented Page Object Model (POM) design pattern for maintainable and scalable test automation code.

Conducted code reviews and provided mentorship to junior team members to improve code quality and adherence to best practices.

Designed and executed automated test suites using Selenium WebDriver, Java, and TestNG.

Conducted regression testing for web applications to ensure ongoing functionality and reliability.

Collaborated with development teams to identify and prioritize test cases for automation.

Participated in Agile development processes, including sprint planning, daily stand-ups, and sprint reviews.

Write and execute automation test script for UFT

Participate in the automated testing tool vendor selection process. Conduct a Pros & Cons analysis of HP UFT

Performed manual and light selenium IDE script-driven sanity and regression, cross-browser testing to ensure consistency.

Create solutions to improve scripts by designing new functions, synchronization threads and processes, and check points

Test system requirements for bugs and glitches using various web-based test management software such as ALM Quality

Clearly logged defects, maintained test data and results, and monitored/analyzed automated test runs and reports

Responsible for developing manual test cases in HP Quality Center and executing tests according to software test processes and procedures

Responsible for developing automated test cases within Quick Test Professional and custom scripting as appropriate to the test case

Used Quality Center to manage and organize STLC activities like Requirements coverage, Test Case Management, Test Execution Reporting, Defect Management, and Test Automation Center

Quality Assurance Lead – Multiple workstreams April 2021 - Present

Molina Healthcare, Long Beach, CA

Responsibilities:

Reviewed requirements across multiple product workstreams, functional and design specifications to determine and prepare testing approach and strategies.

Estimated the testing efforts required by calculating the sizing needed for different user stories across the given release requirements.

Ensured all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking.

Reported defects in JIRA tool, defined severity and priority of each defect and tracked the defects to closure.

Defined quality standards and metrics for some of the assigned workstreams – encounters, claims, appeals and grievances, Omni-channels, HEDIS across MAPD and Medicaid programs

Reviewed and reported work status for onshore and offshore test team members and highlighted accomplishments and risks timely.

Interacted across cross functional teams like development, configuration management, product and program management for scoping and completing test deliverables.

Validated encounters using 837 files as inputs for Medicare and Medicaid programs and helped compare validity of the encounter data using companion guides’ data mapping.

Contributed to timely processing of appeals and grievances data by successfully validating and ensuring the data in source and target tables match.

Used claims sphere app to retrieve rate codes and coordinated with business for next steps – the quality tests were performed on both historical and transactional file loads.

Performed end to end load process for the claims supporting data validation using sampling strategy.

Coordinated and performed stored procedures and queries validation using SQL for claims data along with supporting end to end regression testing.

Validated member demographics information for MAPD and DSNP member base in member portal for both desktop and mobile applications using GigaFox tool and QNXT database.

Coordinated testing efforts for provider portal for provider data validation and admin portal for ensuring right permissions for right roles.

Tested Care Management letters generated against the source letters (both in English and Spanish) in CCA application post completion on configuration process in the care management application.

Performed testing in UMPega systems- Care review processing and clinician (Case generation, authorization and review generation), Correspondence processing (Letter and Fax generation)

Spearheaded the QA process for the QNXT source database at Molina, leveraging extensive expertise in QNXT methodologies.

Conducted comprehensive testing of Claims Management module within QNXT, ensuring seamless integration and accurate processing of claims data.

Conducted in-depth analysis of Utilization Management processes within QNXT, identifying and resolving any discrepancies to optimize operational efficiency.

Collaborated closely with cross-functional teams to design and execute QNXT-based test templates, streamlining the QA process and improving overall system reliability.

Proficient in designing, developing, and maintaining automated test scripts using Selenium WebDriver with Cucumber.

Proficient in data-driven testing, utilizing Cucumber's support for parameterization, and handling dynamic test data with examples tables.

Advantasure, Richmond, VA Apr 2019- Feb-2021

Quality Assurance Engineer – Integration Product

Responsibilities:

Responsible for testing NCPDP 1700 flat file format as well as data elements and validated the records in the accumulator tables

Supported multiple clients for Advantasure including new implementations – BCBS ND, BCBS VT, BCBS MI

Worked collaboratively with product owner, business analysts, scrum master, developers and other testers to test, discover, and log bugs and ensure timely completion of user stories

Defect Detection, Reporting and Tracking using TFS & Participated in Bug-Review meetings.

Participated in the Bug Review Meetings, Updated requirement document as per business user feedback.

Assisted client in developing content and training materials; recommended enhancements and identified new business requirements.

Reported defects in JIRA tool and defined severity and priority for each defect based on product priorities.

Attended scrum ceremonies to support agile framework operating model and reported test case creation, test execution, open defects status and any impediments that need immediate attention.

Included Testing Standard analysis, SQL query development, and utilization of testing tools/skills through to the staging phase of the application.

Tested and validated ETL process used to load the raw data from source.

Tested a number of complex ETL mappings and reusable transformations for daily data loads.

Created and maintained Test Scripts and Test Cases based on High Level Functional Requirements Document (FRD) utilizing, Team Foundation Server (TFS), for manual, Functional & Regression, and performance/stress testing.

Coordinated and executed regression testing, functionality and usability testing.

Worked collaboratively with Technical Leads, Quality Assurance Leads, Product Managers, Scrum Masters, and other testers to test, discover, and log bugs and ensure a qualitative application.

Participated in the development and support of the testing deliverables for multiple clients.

Reported defects in JIRA tool and defined severity and priority for each defect based on product priorities.

Attended scrum ceremonies to support agile framework operating model and reported test case creation, test execution, open defects status and any impediments that need immediate attention.

Supported other testers on the testing team and managed testing process questions and/or issues.

Gained strong understanding of product requirements, functional and test design specifications to prepare and execute test deliverables.

Created/uploaded and maintained requirements/user stories into TFS and created requirements and test matrix into MTM.

Interacted with other product and support teams to assure the deliverables meet quality standards.

Coordinated and executed regression testing, functionality and usability testing.

Automation of Soap UI test cases using scripting languages like Java Script.

Strong understanding of API testing methodologies and best practices.

Proficient in designing Soap UI test suites, Test cases and Test scripts.

Demonstrated strong attention to detail to ensure accurate sorting and delivery of mail and packages.

Maintained confidentiality and secure of sensitive mail and packages, following established protocols.

Acted as a reliable and trustworthy representative of the postal service, fostering positive relationships with the community.

Planned and executed test scripts following detailed steps and scenarios.

Adhered to execution of testing efforts; including meeting committed delivery dates for releases and soon to be released applications and components.

Created and maintained robust test frameworks using Cucumber, ensuring reusability, scalability, and maintainability of automated tests.

TennCare/ State of TN, Nashville, TN Sep 2016 – March 2019

QA Tester

The purpose on this project is to ensure TennCare Management Information System (TCMIS) and RRI is effectively matured, enhanced and implemented over time. It ensured the usability and integration of TennCare systems with improved accessibility of information and data.

Responsibilities:

Participated in setting up testing environment, and test data.

Prepared Test Plans and Test Cases based on the functional requirements and HIPAA regulations like 834, 837, 835 etc.

Coordinate with both on-site and off-shore BA, PM and testing team to fulfill the task.

Participated in setting up testing environment and test data.

Effectively followed Agile Methodology and created Test case & Test scripts.

Planned, designed and executed test cases based on requirement specifications document and developed manual test cases for Positive, Negative and Functional testing.

Represented the company through customer visits and consultation for the solution of technical problems.

Conceived ideas and developed testing events and actions for products to meet objectives.

Performed business analysis in accordance with established theories and methods.

Planed, designed, and conducted lab and tests of developmental and competitive products.

Accountable for complete results on development projects and special function within assigned area

Communicated technical results and information effectively both in written and oral form.

Developed and created master test plans and related documents, test cases, and test schedules.

Executed test cases and test scenarios across development projects

Involved in functionality, user interface, regression, security, and UAT

Identified and tracked defects, issues, risks, and action items

Validated requirements for system testing, report preparation, defect recording, and defect tracking

Performed regression testing to validate the resolution of any software or system defects

Used Quality Center a web-based test management tool for centralized control over the entire testing life cycle

Wrote and executed SQL queries to interpret test results and create test data

Created, enhanced and maintained high-end object repository for various functional and regression test using Quick Test Professional

Executed written test case scenarios, including manual, automated, and data-driven regression testing, and GUI verification by using Quick Test Professional (QTP).

Developed Keyword Driven and Data Driven Frameworks test scripts using VBScript

Performed the Smoke testing of the build and verifying the fixed defects.

Extensively used SQL scripting in backend and front-end functions, procedures, packages to implement business rules and security.

Involved in writing detailed Test Cases and Test Scripts using Quality Centre for Functional and Regression Testing.

Analyzed business requirements, data mapping requirement specifications, and responsible for documenting functional and supplementary requirements in HP ALM.

Validated SOAP UI and Restful API services.

Extraction of test data from tables and loading of data into SQL tables.

Participated in defect review meetings with the team members and improve data quality.

Scheduled Review meetings to discuss Test Plans, Test Cases and Test Results.

Generated of all reports and documentations for the test cases.

Assign and track defects of test cases. Coordinate with SE members for defect understanding and fixing.

Have organized and participated in meetings on Business requirement document, Technical document, Test plan and test cases reviews.

Environment: Agile Scrum, MS SQL Server, ALM / Quality Center, JIRA, SOAPUI, MS Share Point

Education: Graduation with Psychology from Himayat-e-Islam Khawateen degree college.

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