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Customer Care Inventory Control

Location:
Memphis, TN
Posted:
February 15, 2024

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Resume:

KIM STRICKLAND

**** ********** ****

PHONE 901-***-**** • E-MAIL ad3nj8@r.postjobfree.com

CAREER SUMMARY

Dedicated management professional with 12 years of experience in providing customer care seeking a new position where skills in supervising and mentoring distribution teams are employed.

SKILLS & ABILITIES

Leadership; Time Management; Inventory Control Logistics; Decision-making; Safety Procedures; Communication; Understanding of warehouse layout; Problem Solving.

TLDP Graduate; Implemented a new process in pallet stacking (currently used by the Training department). TLDP idea of COIL Fins was adopted into production.

PROFESSIONAL EXPERIENCE

Trane/Ingersoll Rand/Team Lead Memphis, TN

April 2006-Nov 2023

Responsible for planning, organizing, and directing a team of eleven associates based on the needs of the business.

Operate as a contributor to the team to set standard work, audit standard work, and improve standard work while problem solving.

Step in to resolve conflicts that may arise between workers and exhibit a good sense of judgment to ensure that parties involved are treated fairly.

Communicated effectively amongst management and team members about issues pertaining to the shipping dock.

Participated as well as lead rapid improvement experience, which helped improve the workflow on the shipping and other areas.

Orgill Brothers/ Pick/Packers Memphis, TN

June 2003-April 2006

Pick and pack product in a timely manner, while adhering to all safety procedures and guidelines.

Examine and inspect boxes and product to ensure that packing specifications are met.

Complete general housekeeping duties to maintain a continuously safe and clean environment.

Performed additional duties assigned by management.

EDUCATION

Southwest Community College - Unfinished degree (Business Administration)

Fairley High School - Diploma



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