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Material Handling Customer Service

Location:
Roswell, NM
Salary:
15.00
Posted:
February 15, 2024

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Resume:

HC

HENRY CANDELARIA

ad3nis@r.postjobfree.com 575-***-**** Roswell, NM 88201

Consider myself a hard worker and honest.work well with others .very outgoing and friendly easy to get along with. Able to handle issues that are given to me.

Merchandise Selection

Forklift Operation

Picking and Processing

Storage Organization

Shipment Preparation

Product Identification

Material Handling

Material Handling Equipment

Loading and Unloading

Warehouse Auditing

Order Preparation

Product Labeling

Barcode Scanning

Maintaining Equipment

Paperwork Processing

Warehouse Organization

Heavy Lifting

Shipping and Packaging

Ashley Furniture Homestore Roswell,

NM

Warehouse Picker

12/2023 - Current

Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department. Loaded and unloaded goods from trucks using forklifts and pallet jacks. Assemble furniture

Roswell Tire and appliance Roswell, NM

Counter Salesperson

03/2017 - 07/2023

Maintained cleanliness of checkout area by wiping down counters and restocking supplies.

Provided advice on products, services, and promotions to customers. Ticketed, arranged and displayed merchandise to promote sales. Resolved discrepancies between customer orders and actual deliveries. Greeted customers to determine wants or needs.

Placed special orders or called other stores to find desired items. Recommended, selected and located merchandise based on customer desires.

Handled customer complaints in a professional manner while resolving issues quickly and efficiently.

Assisted customers in selecting items to meet their needs. Answered customer inquiries regarding prices, availability, and product features.

Tracked shipments from suppliers to ensure timely delivery of merchandise.

Created price tags for new items and updated existing ones as needed. Verified that all transactions were completed accurately before closing out each sale.

Described merchandise and explained use, operation and care. Summary

Skills

Experience

Performed regular inventory checks to ensure stock levels were maintained.

Operated cash register to process payments from customers. Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Maintained accurate records of all sales transactions. Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current. Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Answered store and merchandise questions and led customers to wanted items.

Inspected returned items for damage before issuing refunds or exchanges. Computed purchases and received and processed cash or credit payment. Cleaned shelves, counters and tables to maintain organized store. Processed credit card payments securely according to established policies and procedures.

Greeted customers and provided excellent customer service. Assisted with customer requests and answered questions to improve satisfaction.

Understood and followed oral and written directions. Identified needs of customers promptly and efficiently. Leveraged [Software] skills to input and compile data gathered from various sources.

Recognized by management for providing exceptional customer service. Exceeded customer satisfaction by finding creative solutions to problems. Answered [Number] calls per shift to assist with customer questions and concerns.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Completed day-to-day duties accurately and efficiently. Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Delivered products to customer locations on time.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Roswell High School Roswell, NM

High School Diploma

05/2013

Education and Training



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