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Quality Engineer Account Manager

Location:
Wilbraham, MA
Posted:
February 15, 2024

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Resume:

RICHARD P. MOORE

*** ****** ***** 413-***-****

Wilbraham MA 01095 ad3ngx@r.postjobfree.com

PROFILE

Accomplished manufacturing / quality engineer with over 35 years’ experience working with large corporations, small companies, and start-up organizations. Created, directed, coordinated, and exercised functional authority for process planning, organization, control, integration and completion of projects within areas of assigned responsibility. Highly skilled at assuring project expectations are met for quality, turn-around time, and cost.

PROFESSIONAL EXPERIENCE

Belcan Corporation 2009 – 2023

Configuration Analyst

Process Class 1 and Class 2 Engineering Changes for Pratt & Whitney Support Equipment Operation.

Create Data Sheets for SEO tools.

UNITED TECHNOLOGIES CORPORATION, Hartford, CT 2000 – 2009

Pratt & Whitney repair operations, East Hartford, CT (2007 – 2008)

Customer Account Manager/Planner Buyer

Provided customer support for East Hartford Repair Operation. Interfaced with customers on all issues to include Purchase Orders, part tracking, quoting, billing, and technical repair. Responsible for the tracking and turn-time of 100 plus parts for more than 30 internal and external customers. Responsible for planning and buying in excess of 150 spare parts.

Pratt & Whitney Engineering, South Windsor, CT (2006 – 2007)

Data Analyst

Ensured the validity of engine configurations for military fleet management. Data collection and processing of military PW engine types and control systems.

Pratt & Whitney Engineering, East Hartford, CT (2002 – 2006)

Configuration Analyst

Ensured the validity of engine configurations while processing changes to all PW engine types and control systems.

Responsible for ACE audits and resolution of CACTUS wires.

Pratt & Whitney Power Systems, Windsor, CT (2000 – 2002)

Material Analyst

Improved Bill of Material accuracy to 99% on new product build and aftermarket changes during a 125% increase in transaction volume.

Reduced analysis and restructuring time of Engineering Releases and Engineering Changes to three days to support purchasing procurement requirements.

TECH RIGHT, Enfield, CT 1998 – 2000

Owner / Consultant / Technical Writer

Established independent consulting business. Customers included SPRINT, IBM and Pratt & Whitney.

Created technical procedures and training documentation for business ISO certification.

Analyzed and revised customer processes to integrate business, and financial goals.

RICHARD P. MOORE Page Two

NEW VENTURE TECHNOLOGIES CORPORATION, Enfield, CT 1993 – 1998

Senior Process Engineer

Managed inside sales functions responsible for communication of planning, scheduling and delivery commitments to customer base. Interfaced directly with customers on both technical and scheduling issues.

Managed multiple projects including the introduction of new processes into our manufacturing facilities. Projects included introducing new hardware, software, products, customers and vendors.

CONTROL MODULE INCORPORATED, Enfield, CT 1991 – 1993

Manager, Manufacturing/Quality Engineering

Managed all company manufacturing engineering and quality activities for both process and product.

Managed the “Secure Credit Card” project with VISA International.

DIGITAL EQUIPMENT CORPORATION, Enfield, CT 1983 – 1991

Project Manager, Engineering

Participated in introduction of “High Performance Work Systems” in a start-up manufacturing facility.

Managed all manufacturing engineering efforts on teams that implemented MRPII, Class A manufacturing, Six Sigma and other manufacturing solutions.

DIGITAL EQUIPMENT CORPORATION, Westfield, MA 1973 – 1983

Documentation Manager, Engineering (1982 – 1983)

Manufacturing Planner, Engineering (1975 – 1982)

Electronic Technician, Engineering (1973 – 1975)

MILITARY EXPERIENCE

U.S. Air Force (1968 – 1972)

United States Air Force Security Service

Electronic Cryptographic Technician

EDUCATION

MBA, (in process), Bay Path College, Longmeadow, MA

MS, Communication and Information Management, Bay Path College, Longmeadow, MA

BA, Economics, Westfield State College, Westfield, MA

COMPUTER SKILLS

iMAN (Team Center)

MS Word

MS Excel

MS Project

SAP

Visio (Flowcharting)

MS Power Point

ERP Systems

MRPII Systems



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