SHAQUOYIA ROSE

ad3ng8@r.postjobfree.com 732-***-**** Roselle, NJ 07203

Summary

Offering excellent project management, multi-tasking and communication skills to coordinate multiple, concurrent projects with competing demands. Makes sound decisions in high-pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues. Articulate communicator with strong customer service skills.

Skills

Microsoft office suite

Microsoft projects/ excel

Outlook

Styling and Design

QuickBooks

Advanced electronic and manual organizing/filing

Experience

Colonial Management Group, LP Maitland, FL

Remote Project Support Analyst

07/2021 - 09/2023

Streamlined operational efficiencies by organizing appointments and executing project compliance procedures.

Managed project proposal process from RFP receipt to proposal delivery

Collaborated with clients to understand and define IT project needs.

Created and maintained comprehensive project documentation, plans and reports.

Managed and assisted with contract negotiations, vendor relations, project budget, and deadlines

Conferred with project managers to identify and resolve problems

Update and Facilitate project plans for information technology projects.

Museum of Modern Arts Distribution Center

Seasonal Customer Service Associate

11/2019 - 01/2021

Resolve customer complaints via email

Assist with placement of orders, refunds, and order cancellation

Utilize computer technology to handle high call and email volumes

Process online returns and provide refunds

Create and maintain product TOS information via excel, and send out bulk emails to customers about order availability

Take Payment information and other pertinent information such as addresses and phone numbers.

National Income life insurance L.I.C, NY

Life Insurance Agent

01/2019 - 11/2019

Maintained and organized client database for scheduling

Corresponded with union boards to provide benefits to members

Provided benefits as fit for clients and families

Planned, booked and executed daily scheduling and sales

Successfully promoted and lectured the importance of Insurance to hundreds of clients.

Team Eighty Productions New york, NY

Personal Styling/ Merchandising

01/2016 - 05/2019

Created styling options for clients

Assisted and communicated with photographers

Designed and procured clothing for shoots

Provided creative direction for projects

Designed clothing, and planned effective strategies for successful sales.

Bloomingdale's Department store New York, NY

Sales associate/ Merchandiser

08/2015 - 04/2016

Provided excellent customer service

Assisted in dressing store mannequins

Set up store fixtures and displays for new products

Contributed to rising store sales and excelled with rewards card sales.

National Income Life Insurance Company Flushing, NY

Recruiter/ Field rep. assistant

08/2013 - 08/2015

Recruited Potential candidates for employment

Assisted agent with appointments and presentations

Maintained agents weekly schedule

Scheduled interviews and created, and filed client documents.

Morgan State University Dept. of community service Baltimore, MD

Mentoring program coordinator

08/2010 - 09/2012

Mentored at risk teenage girls

Coordinated with high school officials to create agendas for students in need of program

Advocated the importance of education, self-esteem, and self respect to high school girls

Created budgets for trips and planned fundraising events

Supervised mentors in order to set goals for program.

Education and Training

Esaie Couture Design School

Certificate in Fashion Design

01/2015

Morgan State University Baltimore, MD

Bachelors of Arts in Political Science

01/2013

South Shore High School Brooklyn, NY

High School Diploma

01/2007

Qualifications Summary

Dedicated professional with more than three years of business experience in sales and administrative roles. Strengths include ability to book clients and drive sales, work under pressure, and meet deadlines. Hard worker who produces results and takes initiative. My willingness to work will help the agency enhance goals.

References

References available upon request.

Contact this candidate