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Service Representative Financial Services

Location:
Sacramento, CA
Salary:
6k
Posted:
February 15, 2024

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Resume:

Ronny Espinoza

**** ****** ******* – Sacramento – CA - 95823

510-***-**** - ad3neq@r.postjobfree.com

Professional Summary

Registered Service Representative with 20 years of experience providing operational and administrative support to Financial Advisors and clients. Started my career in Civil Engineering and later transitioned into Financial Services. Work and communicate well with team members, Proficient in Microsoft Outlook and Excel. Registered: Series 7 and Series 63. Bi-Lingual - Spanish

Work History

Self-Employed, 12/2021 to present - San Francisco and Sacramento area. Process of small construction permits, property inspection, floor plans, and part-time driver. Client Service Representative, 03/2021 – 11/2021

Allworth Financial – Sacramento, CA

Registered Client Associate, 05/2019 to 09/2020

Park Avenue Securities / Pacific Advisors - Sacramento, CA – Support Financial Advisors with daily operational functions and maintain a schedule of client meetings. Opened and maintained new accounts according to Firm, SEC, and FINRA regulations. Allocation of funds into managed accounts. Identify customers’ needs, clarify information, facilitate clients with Access-Online, and provide technical support. Provide solutions and/or alternatives to issues and questions from clients. Yearly IRA Required Minimum Distributions. Strong verbal, email, and phone communications with clients and required departments within the company.

Registered Client Associate, 10/2016 to 05/2019

Wells Fargo Advisors - Palo Alto, CA

Support Financial Advisors with daily operational functions. Onboarding and maintaining accounts while adhering to the firm’s policies and procedures. Utilize strong verbal, email, and phone communication skills. ACAT transfers, Inheritance Trust Distribution, Rollovers, Wires, yearly IRA Required Minimum distributions, as well as providing clients with research materials. Encourage clients to enroll online to use E-delivery and self- service functions. Perform other administrative duties as assigned. 10/2015 - 9/2016

Lived abroad. I accomplished the design and construction of a commercial building. Registered Service Associate,

UBS Financial Services - San Mateo, CA, 09/2007 – 10/2015 Morgan Stanley/Dean Witter - San Mateo, CA, 03/2004 – 09/2007 I transferred to UBS Financial with the same Financial Advisor team from Morgan Stanley. My duties consisted of assisting financial advisors with daily activities, including maintaining calendars, preparing correspondence, and facilitating and resolving client service requests. Place block trades and allocate within managed accounts. Execute trades for clients. Collect required information for onboarding accounts and maintain existing clients with proper documentation to conform with Firm, SEC, and FINRA regulations. Handled transfer of new assets via ACAT and non-ACAT systems. Process yearly RMDs. Build sustainable relationships and engage customers via phone, email, and in person. I completed a project updating accounts with Access Online and e-delivery. Perform other duties as assigned. Education

Majored in Civil Engineering, 1986

Cogswell Polytechnical College – Technical Civil Engineering (Scholarship) - San Francisco, CA High School Diploma: 1982 - Woodrow Wilson High School - San Francisco, CA



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