KHALIQ ZAMAN

***** ****** **** **.

Katy, TX ****9

PH: 713-***-****(WK)-832-***-****(CEL)

E-mail: ad3n5h@r.postjobfree.com

QUALIFICATION SUMMARY

Highly motivated professional in travel industry offers excellent customer service, travels plan and events coordinator skills.

PROFESSIONAL WORK EXPERIENCE

WINGS TRAVEL, Houston, Texas Oct 2004 till continue

Manager

Manage day to day operations for the travel agency, specializing in International, Domestic, Leisure and Business travel, primarily responsible for upholding company standards for customer services. Successfully handle marketing, reservations, visa, passport services, and daily routine office work.

ROCKETS TRAVEL & CARGO, Houston, Texas Mar 2000 - Aug 2004

Travel Counselor

Selected to handle domestic and international reservations, hotel, car rental, visa services. Maintain an excellent working relationship with consolidators and airlines. Encourage repeat business and customer loyalty by providing superior customer service through strict attention.

BRITISH AIRWAYS, Riyadh, S. Arabia Feb1997 - Dec 1998

Retail Sales Representative

Worked as a Sales Representative; Marketing British Airways products and services, educating and motivating travel agents and encourage them to sell British Airways to their customers.

KING FAHAD NATIONAL GUARD HOSPITAL, Riyadh, S. Arabia May 1987 – Dec 1996

Travel Officer/Coordinator

Managed and supervised travel office of Saudi National Guard Hospital having more than 4400 employees with different nationalities. Looked after all travel arrangements, visa process, audit and accounted all travel billing. Meet and assist on airport of new employees and visiting guest.

EDUCATIONAL, TRAINNING AND OTHER SKILLS

EDUACTION Bachelor in Commerce & Business from University of Karachi in 1974.

TRAINING Fares & Ticketing course conducted by British Airways in London in Jan 1980

and attended various Sales and Skills development seminars.

PC SKILLS Command over windows and other Microsoft applications.

PROFESSIONAL Excellent verbal and written communications skills.

SKILLS Detail oriented, ability to meet dead lines, and work stress.

Ability to work with people of diverse back grounds and all ages.

CRS SYSTEM Command on Sabre reservation system and some knowledge on World Span.

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