Process Associate Customer Service
Resume:
Gabriel Boleware
Anniston, AL *****
*.****@*****.***
Authorized to work in the US for any employer
Work Experience
Process Associate
Bridgewater Interiors - Eastaboga, AL
October 2023 to Present
1. Ensure great quality in seats that’s being built 2. Able to use many different types of tools
3. Make sure following the rules and guidelines of Bridgewater 4. Able to adopt and learn in many different processes Process Associate
HONDA MANUFACURING OF ALABAMA - Lincoln, AL
January 2023 to August 2023
Being able to follow HMA automotive guidelines
Auto assembly working with tools following guidelines per HMA opt standards. observance of all safety gear.
Learn multiple processes and skills in different areas of the department. Quality Inspector
Kasai North America - Talladega, AL
August 2022 to January 2023
Inspect parts to make sure they good
Any bad parts make a report on the data sheet and report it to the manager Fix any defects
Retail Banker
PNC Bank - Jacksonville, AL
May 2022 to August 2022
Provide account services to customers by receiving deposits, loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits Maintaining goals with opening new accounts and credit cards Sell cashier’s checks, travelers checks, and money orders Maintain in-depth knowledge of bank products and services Provide customers with high level of service and privacy Assist customers with accounts and mobile apps
Track, record, report, and store information related to transactions, bank supplies and customers, ensuring all information is accurate and complete
Disputes transactions if customers have a complaint Balance vault
Process Associate/ Support Coordinator/ Trainer
HONDA MANUFACURING OF ALABAMA - Lincoln, AL
February 2016 to March 2022
Trained new associate on opt standards per HMA automotive guidelines Maintained scheduling for over 20 employees by placing manpower on processes for assembly while observing associates work performance and safety gear. Addressing issues associates may have and following up with team coordinator
Auto assembly working with tools following guidelines per HMA opt standards. observance of all safety gear.
Customer Service
Publix - Pell City, AL
September 2014 to February 2016
Assist customers as needed with products
Handled funds/cashier
Performed money reports at end of shift
Stocked products when needed
Unload trucks when merchandise arrived when needed Assist customers with merchandise to auto when needed Maintained facility appearance at closing
Sales Associate
Goody's - Pell City, AL
June 2013 to September 2014
Customers service representative, assist customers as needed. Stocked when new merchandise arrived and prepared visual for customers Handled funds during checkout and closing
Performed catalog sales when possible
Education
High school diploma
Pell City, AL
Skills
• Assembly
• Warehouse Experience
• Load & Unload
• Manufacturing
• Cashiering
• Organizational Skills
• Computer Operation
• Machining
• Shipping & Receiving
• Typing
• Microsoft Word
• Microsoft Excel
• Microsoft Powerpoint
• Quality inspection
• Cash handling
• Customer service
• Sales
• Freight Experience
• Team management
• Cleaning Experience
• Pallet Jack
• Shift Management
• Math
• Leadership
• Communication skills
• Banking
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