Customer Service Assistant Manager
Resume:
Dawn Cummings
662-***-**** if can’t reach on main number
Mantachie, MS 38855
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Housekeeping
Holiday Inn Express and Suites - Tupelo, MS
June 2023 to Present
Cleaning rooms
Assistant Manager
Palmer Home Thrift Stores - Tupelo, MS
March 2023 to May 2023
Customer service
Counter Sales/driver
Orileys Auto Parts - Tupelo, MS
January 2023 to February 2023
Customer service and delivery
Customer Service Representative
Troc Wireless - Fulton, MS
November 2022 to December 2022
Wireless specialist setting up phones for Verizon att and T-Mobile Cleaner
Jackson Furniture Industries - Mantachie, MS
June 2021 to August 2022
Cleaning
Manager
Blue Sky - Amory, MS
April 2019 to October 2019
Store function,paperwork,payroll,team building,cleaning,stocking,customer service,retail Assistant Manager
Blue Sky - Saltillo, MS
July 2018 to April 2019
I was also their asst manager before on april 2015 to oct.2016 Manager and cashier
Texaco Tmart - Tupelo, MS
August 2016 to April 2017
Store functions
Cashier/Customer Service
Taco bell - Fulton, MS
March 2000 to December 2001
Store closed down
Education
Some high school
Tupelo High School - Tupelo, MS
November 1988 to May 1996
Skills
• Inventory (2 years)
• Inventory Management
• Microsoft Word
• Operations
• Payroll (1 year)
• Scheduling (1 year)
• Word (1 year)
• training (2 years)
• retail sales (10+ years)
• Team Building (1 year)
• Customer Service (10+ years)
• Computer Skills (3 years)
• Assistant Manager Experience (4 years)
• Store Management Experience (2 years)
• Leadership (3 years)
• Retail Management (1 year)
• Merchandising
• Management (2 years)
• POS (4 years)
• Supervising Experience (4 years)
• Loss Prevention (2 years)
• Conflict Management
• Driving (3 years)
• Delivery Driver Experience (1 year)
• Sales Management
• Cash Handling (10+ years)
• Recruiting
• Upselling (10+ years)
• Profit & Loss
• Pricing
• Caregiving
• Cashiering (10+ years)
• Custodial experience (2 years)
• Commercial Cleaning
• Business Development
Assessments
Sales skills — Proficient
March 2021
Influencing and negotiating with customers
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient January 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Customer service — Proficient
May 2020
Identifying and resolving common customer issues
Full results: Proficient
Business math — Completed
May 2020
Using basic math to solve problems in a business context. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I also have housekeeping,general cleaning in hospital and hotels
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