HARIHAR RAUT

ad3mxx@r.postjobfree.com +1-604-***-**** BCID#116436957 Work Permit - E740035234

Summary

Customer-oriented Manager with 25+ years of experience focused on increasing revenues and expanding margins. Adaptive and deadline-oriented, consistently executes and completes multiple projects in high-stress environments. A meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen, and having advanced high problem-solving skills. An ex-Indian Naval officer served in special forces (Submariner).

Key Skills

Customer Relationship Management

Operations & Maintenance

Infrastructure/ Facility Management

Project Management

Microsoft Office (Basic Word, Excel, Powerpoint)

Budgeting & Cost Control

Liaison & Coordination

Time Management

Manpower Management

Work Experience

Deputy General Manager Facility Asset Services C B Richard Ellis South Asia Pvt. Ltd.

Mumbai, India - March 2006 - December 2023

Developed and maintained relationships with 20+ customers and suppliers through account development with a 100% satisfaction rate.

Collaborated with cross-functional teams to develop innovative solutions, leading to a productivity gain of 30%.

Mentored 150 team members to enhance professional development and accountability in the workplace.

Developed and implemented strategies to increase sales and profitability year-on-year by a 20% margin.

Assistant Manager - Engineering Nicholas Piramal (I) Ltd. Mumbai, India - July 2002 - March 2006

Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies, managing 20+ vendors.

Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs, resulting in 25% savings annually.

Created employee schedules to align coverage with forecasted demands, gaining 20% more productivity from the existing workforce.

Fitter Mechanic Carnival Cruise Lines (U.S.A.) Miami, Florida, USA - March 2000 - March 2002

Led maintenance and repairs of 5-star-rated hotel equipment and machinery, mainly main galley and crew galley machinery, swimming pools, jacuzzies, main laundry, gym equipment, joinery, plumbing, hydraulics for the theater stage, restaurant equipment, boilers, and D.G.

Corresponded with the supervisor to identify and carry out projects, implementing repairs, expansions, and new installations according to customer requirements with a 100% result-oriented approach.

3rd Assistant Engineer - Motor Ship V. Ships USA - October 1997 - May 1999

Identified the root cause and completed the corrective action repairs in time to save the flooding in the engine room, which saved 28 critical lives, cargo, and ships by predicting and reporting to the chief engineer the vitality of the Main Sea Water System.

Developed positive working relationships with stakeholders to coordinate work activities effectively.

Chief Engine Room Artificer - Motor Ship (Submariner) Indian Navy December 1981 - December 1996

Honored with the 'Proficiency Award' in recognition by Commodore Submarine West for rectifying the major fault of a high-pressure air compressor independently in one day

Engine Room Head for operations and maintenance of shipboard machines with 100% efficiency gains per job

Management of 50+ Manpower

Education

Diploma: Diploma Mechanical Engineering (Marine Engineering) January 1986. (WES Certified).

Languages Known

English – Fully proficient Hindi – Fully Proficient

Accomplishments

Received Safety Award 2008 from client Reliance Life Science Centre for controlling major electrical fire independently

Completed British Safety Council Audit to achieve five stars for Reliance Life Sciences 2011 and also completed Environment Audit 2012

Acknowledged with CBRE South Asia Pacific "Chairman Award 2016-2017”

Received First place for “Best Innovation Ideas Pan India level” for 5 consecutive years (2018-2023).

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