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Front Desk Agent

Location:
St. Louis, MO
Posted:
February 14, 2024

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Resume:

Jeremy Lawson

Branson, MO *****

ad3mx2@r.postjobfree.com

+11-417***-****

• Experienced sales and media professional with 3 years in hospitality wedding industry 5 year in media production. Awarded wedding photographer and photo editor with 15 years in customer services.

Work Experience

Night Auditor/Front Desk Agent

Baba Hospitality - Branson, MO

May 2018 to Present

- Answer phones, greet guests, create a positive work environment, stock hotel gift shop, and handle reservations.

- Communicate financial and operational data to managers, manage cash, and oversee property security. Enterprise Service Agent/Porter

Enterprise Holdings - Branson, MO

October 2018 to March 2020

- Maintained and cleaned vehicles, ensured customer transportation, and inspected cars for damage. Team Member

Chick-fil-A - Branson, MO

April 2015 to March 2017

- Cooked, maintained food safety, managed order accuracy, and washed dishes. Delivery Driver

PAPA JOHN PIZZA - Branson, MO

March 2014 to December 2014

- Responded to customer requests, managed store inventory, and ensured food quality. Photographer/Graphic Designer

J. Lawson Photography/Edit access - Springfield, MO May 2005 to July 2011

• Photographed clients, managed schedules, supervised album designs, and processed payroll. Design covers for CDs and DVDs and VHS tapes using and prepare files for printing vendor. Sales Associate

Lawrence Photo and Video - Springfield, MO

November 2010 to June 2011

Education

Bachelor of Arts in Mass Communications

College of the Ozarks - Point Lookout, MO

2014

Skills

• Media and Communications (5 years)

• Marketing (5 years)

• Cooking (3 years)

• Budgeting

• Inventory (1 year)

• Branding

• Driving

• Lightroom (3 years)

• Communication Skills

• Event Photography (10 years)

• Graphic Design

• Computer Skills (10 years)

• Restaurant Experience

• Adobe Photoshop (5 years)

• Time Management

• English

• Management

• - Digital Marketing

• Photo Editing

• Adobe Creative Suite

• Customer Service

• Customer service

• Cash handling

• Sales

• Restaurant experience

• Driving

• Photography

• Adobe Lightroom

• Payroll (3 years) (1 year)

• Video Production

• Content Creation

• Sales (5 years)

• Appointment scheduling (3 years)

• Remote camera operation

• Blogging

• Public Relations

• Video Editing

• Search Engine Optimization (SEO)

Certifications and Licenses

Class E

Assessments

Construction safety — Proficient

October 2022

Using safe practices while on a construction site

Full results: Proficient

Work motivation — Proficient

April 2022

Level of motivation and discipline applied toward work Full results: Proficient

Marketing — Proficient

September 2022

Understanding a target audience and how to best communicate with them Full results: Proficient

Customer focus & orientation — Proficient

November 2021

Responding to customer situations with sensitivity Full results: Proficient

Food service: Customer situations — Proficient

March 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Social media — Proficient

September 2022

Knowledge of social media techniques and analytics interpretation Full results: Proficient

Written communication — Proficient

January 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Work style: Reliability — Proficient

October 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Work style: Reliability — Proficient

April 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Food service: Customer situations — Proficient

October 2022

Identifying and addressing customer needs in a food service setting Full results: Proficient

Analyzing data — Proficient

October 2022

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient

Sales skills — Proficient

January 2022

Influencing and negotiating with customers

Full results: Proficient

Retail customer service — Proficient

February 2022

Responding to customer situations in a retail setting Full results: Proficient

Social media — Proficient

February 2022

Knowledge of popular social media platforms, features, and functions Full results: Proficient

Management & leadership skills: Planning & execution — Proficient January 2023

Planning and managing resources to accomplish organizational goals Full results: Proficient

Front desk agent (hotel) — Proficient

January 2022

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Construction safety — Proficient

December 2023

Using safe practices while on a construction site

Full results: Proficient

Cleaner fit — Proficient

October 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Attention to detail — Proficient

January 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work style: Reliability — Proficient

April 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

September 2023

Identifying and resolving common customer issues

Full results: Proficient

Front desk agent (hotel) — Proficient

June 2023

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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