LaShonda Simmons

**** ****** ***, ********* ** 31520 Cell: 352-***-**** ad3mw5@r.postjobfree.com

Education

Bachelor of Science - Health Care Administration; City College, Ft. Lauderdale, FL. October 2020

Associates of Science – Medical Assistance; City College, Gainesville FL

SUMMARY OF QUALIFICATIONS

Business Development

Relationship building, Peer engagement, Team building

Customer Relations

work Experience

HD Supply – Jacksonville, FL (Remote) December 2021 - February 2024

Associate Financial Analyst - Finance

Create Proformas for review by analyzing data provided by Offshore using Salesforce

For purposes of rebates track active data (sponsorships, GPD, Y1, etc) using Excel, SQL, Snowflake

Produce weekly review of activity for Finance Team using Excel

The Home Depot Pro – Jacksonville, FL

Rebates Coordinator - Pricing August 2020 – December 2021

Responsible for calculating customer rebates

Using SQL and Excel

Ensuring rebate calculations are correct for $28M in rebates

Communicating report findings to account managers and customers

Processing rebate check or credit request

Keeping meticulous records of data

The Home Depot – Jacksonville, FL

Intern – Pricing Rebates Team June 2020 – August 2020

Project focussed on updating Customer Master List

Introduced to SQL

Used Excel and SQL to complete project

Project report out using Powerpoint

The Home Depot - Atlanta, GA

Intern – Pro Business Inside Sales May 2019 – August 2019

Project focussed on optimizing accounts between IBI and THD channels.

Followed up with customers vetted from IBI to ensure placed with correct vertical

Made contact with customers who’s account was declining to reingage

Final report out presentation before THD executives and management

Customer Service Representative III 2006 – 2020

Responsible for relationship building and customer loyalty through sound product knowledge, attention to detail and ensuring every customer understood I was there to assist them with their orders, questions and concerns.

Inbound B2B calls from various types of End Markets

Outbound calls as necessary

Order entry, follow up and reconciliation

Specialty Web Support Team for Tier 1 troubleshooting

E-tail Sales and Customer Service

Responsible for driving sales through dynamic customer interactions via phone and email. developing and nurturing customer relationships to increase sales while building loyalty to the Company and Brand.

Maintain Customer Base to achieve consistent sales and ensure margin profitability

Keep customers informed of ongoing promotions, specials and product offerings

Research and develop new Leads to grow Customer Base

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