Medical Assistant Phlebotomy Technician
Resume:
Stephanie Crump
Licensed Phlebotomist
CONTACT
*************@*****.***
SUMMARY
Licensed Phlebotomist certified through the NCCT in the state of Alabama with seventeen years of drawing experience within a clinical and hospital setting. My high level of accuracy and attention to detail allows me to perform venipunctures and capillary punctures successfully, skillfully, and precisely. Commended by my patients and upper management for my excellent patient relations skills and for having a gentle touch with the ability to alleviate patients’ anxiety.
CERTIFICATIONS
Certified Medical Assistant
Certified Phlebotomy Technician
EXPERIENCE
Quest Diagnostics, PSR II
December 2012 – Present
• Greet all patients with a warm and caring smile.
• Verify patients’ information and obtain blood samples for medical testing through venipuncture or capillary puncture.
• Work at various medical sites which include but are not limited to PEDs, OB-GYN, Oncology, Infectious Disease, Family Medicine, Gastroenterology, and Reproductive medicine.
• Explain to patients the procedure taking place and reassure them everything will be done swiftly and accurately.
• All samples are thoroughly verified and validated, and my work area is sterilized after each sample.
• Adhere to all OSHA policies and procedures.
• Assist upper management in training and guiding new employees. Northside Hospital, Lab Assistant
November 2021 – August 2022
• Worked at various medical sites to assist in obtaining patients’ samples through venipuncture.
• Processed and packaged all samples according to the correct temperature guidelines to be analyzed by the lab.
• Worked closely with Quest Diagnostic to ensure all samples were obtained accurately and no samples were tampered with or tainted. EDUCATION
CAPPS College (Fortis), Mobile, AL
Associates in Applied Sciences
May 2005, GPA 3.5
Albany State University
Associates in Medical Laboratory
Technology
December 2023, GPA 3.7
SKILLS
Skilled meticulous worker
Ability to multi-task
Educator
Great patient care
Compassionate and Sympathetic
Venipunctures and Capillary
Punctures
Ability to work independently and
collectively
Dependable
Problem Solver
Computer Literate
VOLUNTEER SERVICES
Heart Walk, Atlanta Georgia
Autism Walk, Atlanta Georgia
Cancer Walk, Atlanta Georgia
Aerotek, Phlebotomy Technician
June 2012 – December 2012
• Worked at various medical sites to assist in obtaining patients’ samples through venipuncture.
• Processed and packaged all samples according to the correct temperature guidelines to be analyzed by the lab.
• Worked closely with Quest Diagnostic to ensure all samples were obtained accurately and no samples were tampered with or tainted. Guardian Angels, Caregiver
February 2012 – June 2012
• Assisted various families with caring for their aging loved ones.
• Closely monitored my patients to ensure all medical and physical needs were being properly addressed.
• Provided emotional and physical support to my patients’ families and helped ease their daily burdens.
• Completed various household tasks which included but not limited to cooking, cleaning, washing clothes, and various other chores.
• Ensured that my patients’ medications were up to date and were properly being taken as prescribed by their healthcare physician. Grove Hill Memorial Hospital, Phlebotomy Technician November 2009 – August 2011
• Requested by the Senior Medical Technicians to accompany them on their evening shifts.
• Collected all lab samples from the emergency room and the various hospital floors which included collecting labs on newborns.
• Recorded all labs and tests into a secured database after collection.
• Validated and documented all lab results onto the correct patients’ charts. Southwest Alabama Medical Hospital, Phlebotomy Technician December 2006 – August 2011
• Collected all samples in the hospital with over 96% accuracy.
• Effectively centrifuged, poured off, and processed hundreds of specimens for analysis each day.
• Provided excellent customer service which resulted in successfully being able to draw blood from fainting patients, newborn infants with worrisome parents, and newly diagnosed and distraught patients.
• Coordinated and communicated with various departments such as Chemistry, Microbiology, and Send-out departments for optimal laboratory management.
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