MICHAEL JEAN-BAPTISTE

**** ********* ***, ******, *******, 30019, US • 848-***-**** • ad3muh@r.postjobfree.com Professional Summary

Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Dependable employee seeking opportunity to expand skills and contribute to company success. With skills ranging from cooking and customer service to supervising and dealing with hazardous chemicals, one may be considered a fast-learner and easy to adapt individual. Skills

● People-oriented

● Active listening skills

● Key holder experience

● Positive and friendly

● Exceptional time management skills

● Verbal and written communication

● Reliability

● Natural leader

● Customer-oriented

● Computer skills

● Quick learner

● Pest Removal

● Clean Driving Record

● Chemicals Handling

● Service Planning

● Safety Protocols

● Equipment Maintenance

● Vehicle Maintenance

● Property Inspection

Education

High School

Archer High School - Lawrenceville, GA

Work History

Retail Associate - August, 2017 to November, 2017

Sparkles Family Fun Center - Lawrenceville, GA

● Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance

● Did stocking and quickly alerted management to low inventory levels

● Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns

● Distributed skates to every skate renter

● Fixed damaged equipment such as skates.

● Made sure the floor was safe for use to ensure customer safety.

● Demonstrated integrity by safeguarding confidential information about cash, credit cards and merchandise. Cook/Dishwasher - October, 2019 to December, 2019

Winder Health Care - Winder, GA

● Moved them gently to avoid breaking glassware, crystal, and other delicate items

● Was in charge of unboxing supplies, shelving stock, and rotating items as well as overseeing incoming deliveries

● Scraped, washed, and efficiently restacked dishware, utensils, and glassware to keep the kitchen ready for customer demands

● Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards

● Investigated equipment malfunctions and made minor repairs to keep the equipment operational

● Used sanitizing chemicals and washed equipment, surfaces, refrigerators, and other areas.

● Prepared standardized meals to meet nutrition and portion specifications. Kitchen Staff - January, 2021 to May, 2021

Marco's Pizza - Grayson, GA

● Adjusted preparation methods or ingredients to accommodate patrons with allergies and dietary restrictions, and double-checked plate accuracy

● Checked equipment like refrigerators and warming lamps for compliance with safe operating levels every 5 minutes.

● Assisted wait staff and other members of the team in completing tasks

● Restocked various stations, including the buffet, salad bar, and service areas, after organizing, arranging, and restocking them

● Had an excellent attendance record and was always on time for work

● Upheld health code requirements with regular cleaning and sanitizing.

● Flexed between stations to cook foods, including grill, fryers and ranges. Security Guard - April, 2021 to March, 2023

Allied Universal Security Services - Atlanta, GA

● Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot

● Used effective time management when it came to personnel and security asset coordination and accountability

● Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public

● Kept track of employee activities and ensured that they complied with security regulations

● Protected personal and company property from robbery, vandalism, and unauthorized entry

● Followed established procedures and policies, as well as posted instructions, which included enforcing company rules, policies, and regulations

● Remained calm, assertive, and mindful to think critically and solve problems during stressful situations

● Prepared regular written logs and incident reports for distribution to Qualtex at the end of each shift

● Maintained my flexibility and adapted to new situations in rapidly changing environments

● Monitored various facility areas from a central location using various CCTV feeds to ensure maximum coverage of critical areas

● Checked and verified photo identification prior to granting facility access.

● Secured building against unauthorized access and conducted regular patrols.

● Manned entrance and exit posts and checked authorization for personnel and visitors. Lawn Care Technician - March, 2023 to June, 2023

Top Turf - Grayson, GA

● Achieved lawn care objectives safely by applying appropriate chemical solutions, green solutions and fertilizers.

● Drove, used, maintained and properly operated equipment, including truck and sprayer.

● Built customized lawn care plans based on knowledgeable analyses of customers' conditions and goals.

● Diagnosed insects, weeds and fungus conditions, as well as pest shelter areas and conducive conditions.

● Diagnosed and corrected various lawn and landscaping problems for customers.

● Enhanced revenue by selling both existing and prospective customers on lawn care services and total home protection.

● Kept landscaping neat through trimming, litter removal and bed cleaning. Pest Control Technician - June, 2023 to Present

Haynes Exterminating - Buford, GA

● Satisfied clients by explaining treatment options and completing thoroughly treating properties to remedy or prevent pests.

● Established optimal strategies for handling pest control needs based on building layouts and property characteristics.

● Determined sources of infestations and extent of damage by thoroughly inspecting homes, businesses, and schools.

● Assisted with coordinating referrals and special services for customers, including improvement services designed to reduce pests' access points.

● Helped customers with excess bugs by laying out glue traps in basements.

● Upheld business reputation for professionalism by maintaining neat personal appearance and clean truck.

● Produced insect reports and bills for residential and commercial customers.

● Drove truck equipped with power spraying equipment for residential and commercial jobs.

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