Customer Service Specialist
Resume:
Arianna Hollington
**** ********* **, ******, *****, TX (US)
*****************@*****.***
PROFESSIONAL SUMMARY
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Empathy
Critical thinking
Time management
Active listener
Problem Solver
SKILLS
EXPERIENCE
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Customer Sales Representative, Apple.
December. 2021 - Present
Promote company products, services, and savings plans when appropriate.
• Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
• Monitor automated systems for placing collect calls and intervene for a callers needing assistance. Customer Service Representative, United Mint. Dallas, Tx January. 2019 - November. 2021
EDUCATION
Davis Technical College, Clearfield, Utah
Nursing Assistant, Jul. 2019
Great Basin Highschool, Clearfield, Utah
High School Diploma, Jul. 2019
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