Post Job Free

Resume

Sign in

Customer Service Safety Training

Location:
Henderson, NV
Posted:
February 14, 2024

Contact this candidate

Resume:

David Rivera

**** ***** ****** *****

Henderson, NV 89014

917-***-****

ad3mpa@r.postjobfree.com

Skills

Dedicated and results-driven professional with a proven track record in [Metropolitan Transit Authority]. Seeking a position where I can leverage my skills and expertise to contribute effectively to.

Experience

October 2009 - July 2023

MTA/New York City Transit Authority - Cleaner

Efficiently removed trash from designated receptacles, ensuring cleanliness and sanitation.

Specialized in the disinfection and removal of hazardous materials, including blood, feces, and vomit.

Conducted power hose cleaning operations to maintain a pristine and hygienic environment.

Expertise in graffiti removal, preserving the aesthetics of public spaces. Diligently performed sweeping, mopping, and overall maintenance tasks to uphold the cleanliness standards of MTA train stations.

Provided exceptional customer service, addressing inquiries and concerns in a professional manner.

Completed antiterror training, demonstrating a commitment to security protocols. Trained in fire safety, contributing to a safe working environment. Completed track safety training, ensuring adherence to safety regulations in railway operations.

May 1998 - October 2009

MTA/New York City Transit Authority - Traffic Checker Recorded running times and passenger counts for trains and buses across the city, contributing to accurate transit data.

Conducted various surveys to identify opportunities for future service improvements and changes throughout the city.

Documented and assessed the cleanliness levels of stations, trains, and buses to maintain high standards of hygiene.

Performed regular inspections of signage, maps, monitors, lights, and annunciators to ensure functionality and proper operation throughout the transportation system. Diligently reported and recorded unsafe conditions identified within the transportation system, contributing to a safe commuting environment. Recorded turnstile readings at train stations, ensuring accurate tracking of passenger entries.

Monitored and recorded the cleanliness status of train tracks, addressing maintenance needs promptly.

Delivered exceptional customer service by addressing inquiries and providing assistance to passengers.

Education

September 1991 - June 1994

Seward Park High School - High School Diploma

Achieved a solid foundation in core subjects, fostering strong analytical and critical thinking skills.

Developed effective communication and collaboration abilities through group projects and presentations.

Honed problem-solving skills through coursework and practical applications. Exhibited a commitment to learning and self-improvement. Graduated with a strong academic record, showcasing dedication and perseverance.

Training

Antiterror Training Fire Safety Training Track Safety Training Successfully completed comprehensive Antiterror training, gaining proficiency in recognizing and responding to potential security threats in diverse environments. Acquired in-depth knowledge of Fire Safety protocols, demonstrating the ability to prevent, identify, and manage fire-related risks.

Completed rigorous Track Safety training, ensuring a thorough understanding of safety regulations and protocols within railway operations. Demonstrated the ability to apply theoretical knowledge to practical scenarios, ensuring a proactive approach to emergency situations. Upheld a commitment to maintaining a secure and safe environment through continuous learning and adherence to safety standards. Successfully passed examinations and assessments, validating competence in Antiterror, Fire Safety, and Track Safety practices.



Contact this candidate