Security Officer Customer Service
Resume:
Antoine kirkling
Harvey, IL *****
****************@*****.***
DEMONSTRATED RESULTS:
• Demonstrated ability to handle multiple tasks as a team leader, providing motivation and training by leading by example. Utilize sound judgment when making decisions. Enthusiastic and encouraging personality. Strive to motivate staff to perform at high levels. At ease in communicating with both large and small groups. Versatile and able to quickly master new roles and responsibilities. Effectively balance competing priorities.
• Experienced in problem resolution and providing win-win solutions. Analytical mindset, strong work ethic, high energy level. Persuasive, with ability to communicate effectively with culturally diverse audience.
• 2014 Admission Advisor of the Year
Authorized to work in the US for any employer
Work Experience
Security Officer
P4 Security - Chicago, IL
March 2022 to Present
Mobile security for university of Chicago, patrol area, make sure to observe and report and suspicious in the area. Here to safe guard the community including, students, faculty and staff. Business and property. Professional at all times. We partner with other local law enforcement and security agencies as well for the best interests of the community.
Security Officer
Securitas - Downers Grove, IL
October 2022 to July 2023
Data center, frequently patrol inside/ outside building, make sure staff, visitors etc are safe at all time, cctv cameras, print badges and give certain access levels to various people who qualify. Access control. Superior customer service and professionalism.
Security Officer
Allied Universal - Chicago, IL
June 2020 to March 2022
Mobile patrol for an condo downtown Chicago, including all post. ( Dock, mobile / foot patrol, camera room, front desk etc.) Check In all staff and guest make. Keep building safe overall. Security screening supervisor
Securitas - Elk Grove Village, IL
February 2020 to June 2020
My client is Microsoft, I oversee check point area which all employees have to pass through medal detectors and go through the screening process to enter as this is the area containing the most sensitive global information. Also practice constant drills and makes sure the entire building in general remains safe at all times.
Valet Attendant
LAZ Parking - Chicago, IL
February 2019 to January 2020
Hotel parking, superior customer service,parked and pull to and from near by garage. Mostly downtown upscale guests but also every day commuters and general public. Worked special events and holidays as well.
Banquet set-up/ security
Hotel Chicago (Marriott) - Chicago, IL
October 2016 to March 2017
• Responsible for setting up/breaking rooms for events
• kept the bartenders moving smoothly (liquor, glasses stocked, food ran, kept everything neat and clean)
• welcome guest as they entered the hotel, check in bags, carry them up and down to their room to and from their car, valet cars
• secure the entire hotel, make presence felt all around, check cameras, check in packages, and vendors Janitor
Reserve Network - Matteson, IL
February 2015 to March 2017
Clean restrooms, locker rooms,sweep, mop, snow plow, trash removal etc. Education
Perc card/ 20 hour training in Security
Security concepts - Chicago, IL
August 2019 to August 2019
High school or equivalent
Kennedy King College - Chicago, IL
2008 to 2010
High school diploma
Percy L Julian - Chicago, IL
August 1998 to June 2001
CPL class B
IL
2019
Skills
• Security
• Microsoft Word
• Time Management
• Excel
• Hospitality Management
• Hotel Experience
• Customer Service
• Hospitality Experience
• Custodial Experience
• Valet Parking
• Surveillance
• Banquet Experience
• Snow Plowing
• Law Enforcement
• CPR
• First aid
• Loss prevention
• Conflict management
• Emergency management
• CCTV
Certifications and Licenses
driver's license
First Aid CPR AED
January 2023 to January 2025
PERC Card
May 2022 to May 2024
Transportation Worker Identification Credential (TWIC) February 2023 to February 2028
Security Guard
Additional Information
I have over 20 years of customer service /retail experience ( including retail management)and over 5 years of security officer experience. I'm professional and passionate about serving the public and if hired I'm willing to bring decades of experience to your team and we can start building.
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