Customer Service Administrative Support

PROFESSIONAL SUMMARY

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SKILLS

WORK HISTORY

TWALA WIRTH

LYNCHBURG, VA 24502

843-***-**** **********@*****.***

Hard-working professional with experience, excellent communication skills, problem solving and can work independently.

Handling Materials

Closing Procedures

Company Guidelines

Administrative Support

Information Updates

Teamwork Skills

Team Support

Unloading and Inspections

Adaptable and Flexible

Providing Feedback

Restock Products

OSHA Standards

Correcting Discrepancies

Maintaining Clean Work Areas

Customer Order Fulfillment

Source4

Returns Specialist // 110 Vista Dr Lynchburg, Va // May 2021 to Current Collaborated with team members to facilitate returns quickly and provide outstanding customer service.

Unloaded, inspected and stored damaged and returned products. Distributed returned merchandise to appropriate store departments or palletized for liquidation. Adhered to company safety guidelines to minimize warehouse accidents. Maintained company processing standards across product lines. Maintained up-to-date knowledge of product and service changes. Responded proactively and positively to rapid change. Managed timely and effective replacement of damaged or missing products. Sought ways to improve processes and services provided. Collected and returned pristine products or returned items to correct shelf locations. Cross-trained and provided backup support for organizational leadership. Documented returned product details in Excalibur inventory tracking system. Pinkerton Chevrolet 801

Inventory Controller // May 2020 to December 2020

Shipping and receiving, scanning inventory, stocking inventory Apple Market

EDUCATION

Cashiers // January 2020 to April 2020

Receive and disburse money in establishments other than financial institutions May use electronic scanners, cash registers, or related equipment May process credit or debit card transactions and validate checks. A Backyard Creation

Pool Technician // March 2019 to September 2019

Maintain quality of pool water by testing chemical levels Inspect recreational equipment, such as rope tows, T-bars, J-bars, and chair lifts for safety hazards and damage or wear

Test operation or functionality of mechanical, plumbing, electrical, and con trol systems. Crabby Cleaners

Residential Cleaner // July 2018 to March 2019

Maintain and clean personal homes and condos.

A Backyard Creation

Pool Technician // April 2016 to June 2018

Maintain quality of pool water by testing chemical levels Inspect recreational equipment

Test operation or functionality of mechanical, plumbing, electrical, and control systems. Certified Pool/Spa Operator Cert. National Pool Foundation Additional Information Letter of recommendation from previous employment. Detailed References David Tibbert, Supervisor A Backyard CreationSC 29566 843-***-**** Supervisor reference known for 22 year(s)

School Computer Science Occupational Licenses, Certificates and Training Certification Title Horry Georgetown Technical, Technical or Vocational

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