ad3mlp@r.postjobfree.com

Phone:732-***-****

SWARNA

PROFESSIONAL SUMMARY

6+ years of experience as Project coordinator with excellent supervisory skills. Managerial abilities. Problem-solving orientation. Multitasking and decision-making. High Computer proficiency. The ability to build teams. Performance management

Overseeing projects from initiation to completion. Minimizes workflow obstacles, conserves resource, and motivates teams to deliver quality outcomes under budget and on time.

Easily adaptable of experience facing challenges enthusiastically to achieve consistent quality results. Improves processes to maximize productivity and streamline cross-functional collaboration.

Prepared Excel spreadsheets, reports, and PowerPoint decks for meetings between cross-functional team members.

Used conflict resolution skills to resolve disputes between employees, clients, and vendors, typically within minutes of being made aware of the issue.

Regularly educated employees in the correct interpretation of all project plans

Worked on a team of two project coordinators in a busy construction firm

Soft skills: Organization, Interpersonal skills, communication, time management.

Hard skills: Requirements gathering, reports generation, MS Excel.

PROJECT EXPERIENCE:

Indus Translations Services, Edison, NJ June 2015 to Present

Project Co-Ordinator

Detail oriented, Competitive and Perceptive, Able to work with diversified people

Dedicated and able to multitask effectively.

Able to meet deadlines and expectations of clients.

Developed project plans with forecasts, estimates, and resource assignments.

Improved the Integration of the project information and accessibility by taking the notes from the outlook meetings, then putting them into tasks, follow-up, and reminders.

Researched and resolved billing and invoice problems & coordinated approval of all accounts payable invoices.

Effectively managed escalated customer/vendor questions, issues and complaints as indicated.

Create and maintain professional relationships with Clients, and vendors.

Utilizing MS Excel every day to log inventory and general data. responsible and accountable for managing multiple projects focused on the organizational strategy.

Oversaw all aspects of digital projects from inception to completion, including meeting deliverables, deadlines, and quality goals.

Documented, maintained, and organized all phases of the project and mitigated any challenges in a timely manner.

Scheduled, directed, and assigned duties to the vendors.

Developed and implemented project cost, scheduled baselines and Risk Analysis.

Experience using Microsoft Office tools including Trados.

Good Knowledge in DTP and applications such as Adobe Illustrator and InDesign

MarketAxess, Jersey City, NJ Dec 2014 – April 2015

QA Analyst

MarketAxess's leading electronic trading platform enables institutional investors and broker-dealers in North America, Europe, Latin America, and Asia to efficiently trade corporate bonds and other types of fixed-income securities. Its patented request-for-quote (RFQ) technology enables U.S. institutional market participants around the world to request and receive simultaneous, competitive, and executable bids or offers from multiple global and regional dealers, and other liquidity providers. Over 1000 investor and broker-dealer firms are active users of the MarketAxess trading platform

Responsibilities:

Reviewed the Business/ Functional/ System Requirement Specs, High Level Design Documents, Detailed Design Documents.

Checked the data flow through the front end to backend and used SQL queries, to extract the data from the database.

Created and executed test cases in QA and Production environment.

Environment: SQL Developer, Windows 7

Citi Prepaid Services (Citigroup), PA Aug 2006 –Aug2007

Sr. QA Analyst

Citi Prepaid Service operates as a subsidiary of Citibank, National Association.

The Citi prepaid service’s Internal Customer Service department manually faxes number of forms with credit card transaction detail to users that request them through the course of their interaction. The CSA fax functionality would provide the benefit of enabling external Customer Service representatives to handle such user requests directly, eliminating the necessity to escalate each such request to Citi internal Customer service and thereby reducing the workload on internal representatives. The monitoring fax confirmation/ error messages and sent to the service provider.

Responsibilities:

Evaluated business requirements and system change requirements spanning multiple releases.

Created detailed Test cases both for Manual and Automated testing according to the business requirements/Use cases in Excel.

Reviewed and analyzed Business Requirements and Functional Requirement Documents

Prepared Test Plan to create test cases and test procedures

Developed and revised manual integration tests

Extensively used Quality Center to manage defect lifecycle and reporting.

Developed various reports and metrics to measure and track testing effort

Performed System Testing to test the overall performance of the system after integrating all the modules

EPro Inc., NJ Feb 2005– Jun 2006

QA Tester

This system is an end-to-end solution to the staffing/consulting Industry. It monitors and records the activity right from the time of submissions of resume until the induction of the candidate/ consultant. It has a search feature that enables the recruiter to produce the ‘right-fitting’ resume, which the opening demands. Monitors the resume passing through various entities until the final decision is made.

Responsibilities:

*Worked with business analysts to understand the business specification requirement document and translated the requirement into Test Cases.

*Conducted walkthrough meetings with BA and development team to understand the functionality and risk involved in the application Identify the different test scenarios and created appropriate test cases and test data to effectively test the application.

Reviewed the Business/ Functional/ System Requirement Specs, High Level Design Documents, Detailed Design Documents and Requirement Matrix.

*Worked with Quality Center Admin for Creating Users and their Access levels.

*Used Quality Center for Tracking and Reporting also followed up with the development team to verify Bug Fixes, and update Bug Status.

Environment: Quality Center, Oracle, Microsoft Excel, SVN, HTML.

EDUCATIONAL QUALIFICATION:

Bachelor’s Degree in engineering, India (April’ 1996)

CERTIFICATIONS

Sun Certified Programmer - Java 1.4 Platform

ACHIEVEMENTS

Excellence award for successfully coordinating and implementing ISO processes.

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