Technology Development Intern, Pharmacy Tech, Peer Mentor

Yasmeen Mourad *******@*****.***

**** ****** ***. *** *****, MI 48104 708-***-****

Education

University of Michigan - College of Literature, Science, and the Arts Ann Arbor, MI B.S. in Biology, Health, & Society - Minor in CS — Cumulative GPA: 3.80/4.00 Expected Graduation: 2025

• Relevant Coursework: Programming in C++, Programming & Intro to Data Structures, Molecular, Cellular, & Developmental Biology, Statistics, Calculus, Discrete Math, Science Tech Medicine & Society

• Extracurriculars: Transfer Connections Peer Mentor, Phi Theta Kappa Honor Society

• Awards: Winter 2023 EECS 183 Showcase Winner issued by J.P. Morgan Chase & Co. College of DuPage Glen Ellyn, IL

A.S. in General Studies — Cumulative GPA: 4.00/4.00 Aug 2021 - May 2022

• Relevant Coursework: Principles of Biological Science, Program Logic & Technique, Racial & Ethnic Relations

• Extracurriculars: Psi Beta Psychology Club, Phi Theta Kappa Honor Society, Environmental Club

• Awards: 2x Academic Honors, Selected as 1 of 8 finalists for College of DuPage Peer Mentor Program for International Students

Work Experience

UnitedHealth Group - Optum Schaumburg, IL

Technology Development Intern June 2023 - Present

• Used tools such as Power BI, Microsoft Excel, Access, and PowerPoint to promote data enrichment and efficiency

• Collaborated with team to guarantee precise and uniform data classification across company contracts

• Constructed a multi-phased summer project road-map and project specification sheet for C++ and Python sub-projects for data enrichment beyond initial requested scope

• Presented weekly project progress utilizing the ”Shark Tank” pitch template to seek feedback from Optum executives

• Identified patterns in company expenditures, and explored opportunities to minimize overall costs

• Successfully matched over 2,000 contracts with their proper taxonomies using multiple algorithms CVS Pharmacy Dearborn, MI

Pharmacy Technician Nov 2021 - Present

• Enter, process, and verify patients’ prescriptions, billing information, and other data within internal RxNet system and database, ensuring accuracy and resolving erroneous bills stemming from system errors or misinput

• Consult with representatives from 5+ health insurance companies to complete claims processing, resolving customer concerns and reconciling payments

• Assemble and administer PCR testing kits, providing roughly 160 patients weekly with guidance for COVID-19 testing procedure and quarantine protocol

Eugenia’s Hair Design Naperville, IL

Manager June 2020 - June 2022

• Optimized internal schedule for salon staff, overseeing and swiftly resolving any conflicts and/or concerns, maximizing the throughput of customers on a daily basis

• Recruited and trained new employees, growing salon staff by an additional 8 members over the course of employment Involvement

Transfer Connections Mentorship Program Ann Arbor, MI Peer Mentor Feb 2023 - Present

• Curate weekly check-in emails, deliver personalized academic and campus support resources, and hold bi-weekly coffee chats to help ease the transition for 14 incoming transfer student mentees

• Manage the program-wide schedule and budget sheets and coordinate with vendors and caterers to facilitate the organization of monthly events and event preparation Additional

Languages: Arabic (native tongue), English (fluent), French (limited working proficiency) Technical Skills: Microsoft Excel, PowerPoint, C++ Programming Language, Power BI Certifications: Licensed Pharmacy Technician in Michigan and Illinois

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