Melissa Florian

Arlington, TX *****

ad3mj3@r.postjobfree.com

903-***-****

Work Experience:

Woodforest National Bank: August 27, 2021 to Present

·Assisting customers with all checking and savings transactions

·Counseling customers with banking products and services

·Generating new business by selling to existing and perspective clients

·Opening new consumer and business accounts

·Was interm branch Manager until position was filled

·Outside marketing, outside networking events to generate more clients and customers

·Attended all Walmart New Hire Employee classes for WRP accounts

·Acchieved over 65% percent of Branch goal by myself and now with staff we have reached over 120% of goal.

Essential Worker Hello Fresh: Hello Fresh: March 2020 to August 2021

Grocery production, kitting, labeling, loading and unloading.

Tx GM Clerk/Receiver: Kroger Co - Arlington, TX May 2018 to March 2020 (lay off)

GM stocking and conditioning.. Daily orders and pull counts. Grocery stocking and cashier. Worked in receiving, where I handled all vendor check-in and ordering. I worked morning, afternoons and overnight.

Resident Assistant (moved): Trinity Timbers - Longview, TX

May 2016 to December 2017

Kilgore College Longview, TX May 2016 - December 2017

• Working to obtain Associates of Science and my RN/BSN Degree, meanwhile working part time in Memory Care at Trinity Timbers Alzheimer's

Nursery Worker: Small Church Lessons - Longview, TX

January 2012 to December 2017

• Bible Study • Maintained Classes up to 16 kids

• Small Church Lessons

• Child Care

Billing Assistant: Wallis Dermatology Associates - Longview, TX

December 2012 to April 2016

(Went back to School)

• Billing/Statements • Worked within the EMR

• Collections • Check Out, Creating New Bills

• Aged Receivables/Maintain all past due accounts • All nightly Deposits and End of Day Reconciliation

• Insurance Claim Processing and refilling • Referrals

• All Aged Claim Follow up

• New Patient Registration

• Working with ICD9 and ICD10 Codes

• Insurance Verification and Eligibility

Receptionist: Presser Construction - Hallsville, TX

July 2012 to December 2012

Temp Position)

• Customer service • Work with BP Oil and Gas PO's and WO #

• Answer phones, payroll, mileage logs, IVDR's, fuel logs

• Process all PO's and invoices to our home office

Sales Assistant: Wilson Supply - Longview, TX

January 2012 to June 2012

• Create and process all Sales orders and PO's

• Customer service

• Quote and validate pricing, Data entry, price and availability, RMA's and RGA's

Office Manager: Jobs at Able - White Oak, TX

March 2011 to January 2012

Temp Position)

• Payroll, input and calculate all time sheets • Accounts payable and receivable, collections and

• Data entry, benefits, insurance sales contract negotiating

• Client visits, sales and marketing, cold calling and cold hard sales

Warehouse Staff: Dallas Fasteners, Grand Prairie, TX 75050 (moved)

• Shipping and Receiving

• UPS, FEDEX, USPS

• Inventory

• Kitting

• Order Pulling

• Loading and Unloading Trucks

• Cleanup of warehouse

Office Manager: TREND Personnel Services - Dallas, TX

July 2007 to September 2010 moved)

• Ran all aspects of office, managed 3-4 people in office

• Client visits, sales and marketing, cold calling and office cold hard sales

• Accounts payable and receivable, collections

• Payroll, input and calculate all time sheets contract negotiating

Sales Associate : Wal-Mart - Longview, TX

October 2005 to February 2007 (moved)

• Meat Deli and Deli, Overnight stocking, Date Rotation

Business Office Manager: Cypress Court - Colorado Springs, CO

October 2002 to May 2005

• Accounts payable, accounts receivable • One on one care with the residents

• Ordering office supplies, collection process

• Customer services and marketing

• New hire orientations

• New resident move in paper work and billings

Education:

Associate in Social Worker

Tarrant County College - Arlington, TX

May 2017 to Present

Skills:

• ICD-9

• Memory Care

• Insurance Sales

• Alzheimer's Care

• ICD-10

• EMR Systems

• Insurance Verification

• Accounts Receivable

• Management

• Medical Records

• Employee Orientation

• Caregiving

• Medical office experience

• Medical Scheduling

• Retail Banking/ATM Audits/ Triton and NCR ATMS Loading and auditing and refilling

• All bank procedures/ Teller/Opening Accounts/ Marketing for Accounts/Opening and closing of the branch

Certifications and Licenses:

CPR Certification

First Aid Certification

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