Christina Heberlie

Sainte Genevieve, MO *****

ad3mg3@r.postjobfree.com

+1-573-***-****

I am here to join a great team. I have 24 years of customer service experience. Work Experience

Expanded Functions Dental Assistant/Front office assistant De Pere Smiles - Des Peres, MO

August 2023 to Present

Expanded functions dental assistant

Expanded Functions Dental Assistan/Treatment plan coordinator Fredericktown Family Dental - Fredericktown, MO

March 2020 to March 2023

I was the treatment plan coordinator and expanded functions dental assistant. I did every Invisilign case, did all of the dentures, placed fillings and etc.. Expanded Functions Dental Assistant

Heartland Dental, LLC - Arnold, MO

August 2014 to January 2022

Expanded functions dental assistant in Restorative I and II Removable prosthetics

Fixed prosthetics

Front office duties

Insurance verification

Submit claims

Processing insurance

Receiving payments

Expanded Functions Dental Assistant

Nikodem Dental - St. Louis, MO

July 2019 to July 2020

Expanded functions dental assistant

Dental Assistant

Dr. Lawrence Ehrhart - Festus, MO

August 2013 to August 2014

636-***-****

Office Manager/Expanded Dental Assistant

St. Francois Plaza Dental Center - Leadington, MO

June 2008 to August 2013

573-***-****

Dental Assistant/Front Office

John Mills DDS - Crystal City, MO

August 2000 to June 2008

636-***-****

Education

Allied Medical College - Arnold, MO

August 1999 to June 2000

Diploma

Ste Genevieve High School - Ste. Genevieve, MO

1999

Skills

• Dental Terminology

• Placing composites and amalgams

• Osha and Hippa Regulations

• Impressions

• Charting

• Adjust partials/dentures

• Digital X-rays 3D imaging

• RCT procedures

• Insurance

• Cerec Crowns

• Eaglesoft

• Ortho

• Easy Dental

• Extractions

• Scheduling patients

• Bleaching Trays/ Retainers

• Ordering supplies

• Setting up diode laser/ Waterlase/Ezlase

• Treatment plans

• Sterilization of instruments

• Collections

• Temporary crowns and bridges

• Hiring and training employees

• Assist with 3M implants

• Dentrix

• Nomad X-ray

• Office Management

• Insurance Verification

• Infection Control Training

• Office Administration

• Anatomy Knowledge

• Clerical Experience

• Medical Terminology

• Front Desk

• Vital Signs

• Dental Receptionist

• Dental Assisting

• Chairside Assisting

• Laboratory Experience

• Microsoft Word

• Sales

• QuickBooks

• Computer Skills

• Retail Sales

• Dental office experience

• Customer service

• Microsoft Outlook

• Medical coding

• ICD-10

• Microsoft Excel

• HIPAA

• Documentation review

• Infection control

• Patient assessment

• Customer Service (10+ years)

• Care plans

• Epic

• Patient monitoring

• Pediatrics

• Open Dental (2 years)

• Phone Etiquette

• English

Awards

Employee of the Year

May 2014

Certifications and Licenses

EFDA Certification

CPR Certification

Certified Dental Assistant

AED Certification

X-Ray Certification

Nitrous Oxide Certification

Registered Dental Assistant

BLS Certification

Assessments

Medical billing — Proficient

February 2022

Understanding the procedures and forms used for medical billing Full results: Proficient

Scheduling — Proficient

February 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Customer focus & orientation — Proficient

February 2022

Responding to customer situations with sensitivity Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient February 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate