Christina Heberlie
Sainte Genevieve, MO *****
************@******.***
I am here to join a great team. I have 24 years of customer service experience. Work Experience
Expanded Functions Dental Assistant/Front office assistant De Pere Smiles - Des Peres, MO
August 2023 to Present
Expanded functions dental assistant
Expanded Functions Dental Assistan/Treatment plan coordinator Fredericktown Family Dental - Fredericktown, MO
March 2020 to March 2023
I was the treatment plan coordinator and expanded functions dental assistant. I did every Invisilign case, did all of the dentures, placed fillings and etc.. Expanded Functions Dental Assistant
Heartland Dental, LLC - Arnold, MO
August 2014 to January 2022
Expanded functions dental assistant in Restorative I and II Removable prosthetics
Fixed prosthetics
Front office duties
Insurance verification
Submit claims
Processing insurance
Receiving payments
Expanded Functions Dental Assistant
Nikodem Dental - St. Louis, MO
July 2019 to July 2020
Expanded functions dental assistant
Dental Assistant
Dr. Lawrence Ehrhart - Festus, MO
August 2013 to August 2014
Office Manager/Expanded Dental Assistant
St. Francois Plaza Dental Center - Leadington, MO
June 2008 to August 2013
Dental Assistant/Front Office
John Mills DDS - Crystal City, MO
August 2000 to June 2008
Education
Allied Medical College - Arnold, MO
August 1999 to June 2000
Diploma
Ste Genevieve High School - Ste. Genevieve, MO
1999
Skills
• Dental Terminology
• Placing composites and amalgams
• Osha and Hippa Regulations
• Impressions
• Charting
• Adjust partials/dentures
• Digital X-rays 3D imaging
• RCT procedures
• Insurance
• Cerec Crowns
• Eaglesoft
• Ortho
• Easy Dental
• Extractions
• Scheduling patients
• Bleaching Trays/ Retainers
• Ordering supplies
• Setting up diode laser/ Waterlase/Ezlase
• Treatment plans
• Sterilization of instruments
• Collections
• Temporary crowns and bridges
• Hiring and training employees
• Assist with 3M implants
• Dentrix
• Nomad X-ray
• Office Management
• Insurance Verification
• Infection Control Training
• Office Administration
• Anatomy Knowledge
• Clerical Experience
• Medical Terminology
• Front Desk
• Vital Signs
• Dental Receptionist
• Dental Assisting
• Chairside Assisting
• Laboratory Experience
• Microsoft Word
• Sales
• QuickBooks
• Computer Skills
• Retail Sales
• Dental office experience
• Customer service
• Microsoft Outlook
• Medical coding
• ICD-10
• Microsoft Excel
• HIPAA
• Documentation review
• Infection control
• Patient assessment
• Customer Service (10+ years)
• Care plans
• Epic
• Patient monitoring
• Pediatrics
• Open Dental (2 years)
• Phone Etiquette
• English
Awards
Employee of the Year
May 2014
Certifications and Licenses
EFDA Certification
CPR Certification
Certified Dental Assistant
AED Certification
X-Ray Certification
Nitrous Oxide Certification
Registered Dental Assistant
BLS Certification
Assessments
Medical billing — Proficient
February 2022
Understanding the procedures and forms used for medical billing Full results: Proficient
Scheduling — Proficient
February 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient February 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.