Caleb Kluender

***** *********** ***** **. ********, MN. 55033 612-***-**** ad3mae@r.postjobfree.com Work Experience

Telecommunications Technician, Independent Contractor 2010 to Present

Expert installation, design and hook-up of multi-level complexes, LAN WAN, VOIP infrastructure platforms, fiber, data, voice and A/V Systems.

• Verified job progress both for owner and customer.

• Scheduling of various multi-layered jobs for customers and hired technicians.

• Installation of various switches; Avaya, and 3com.

• Worked directly with internal IT departments for resolution for more cost effective solutions for their network needs.

• Setup "walk though and progress meeting for al open jobs. Kept customers in the loop and addressed issues.

• Responsible for billing and invoicing for Excel Technologies.

• Completion of all jobs successfully within the 24 hours. Manager, Mid-Continent Engineering

LGB Lockheed Martin -

Minneapolis, MN

September 2015 to April 2017

55413

• Head and Lead Supervisor of the Laser Guided Bombs (LGB) division. Responsible for the production, quality and on- time delivery of all Lockheed Martin products with an average of million per quarter.

• Responsible for 24 direct reports for the first and second shifts. 100% on call or second and third shifts. Responsible for all LGB machines 100% down time and minimal "alarm state" maintenance.

• Responsible for the "tool life" management for thirteen machines and one computer measuring machine (CMM).

• Responsible for LGB daily production reports to general manager & CEO. Quarterly reports with LGB manager for Lockheed Martin.

• Oversaw the training and hiring of new employees. Project Manager

Karl Storz Endoscopy -

Culver City, CA

2007 to 2010

2

• Responsible for achieving customer satisfaction in the installation process by meeting and exceeding established deadlines for quality and efficiency standards.

• Reviewed operating rooms, nurse stations and IDF requirements awarded to the Karl Storz Contract.

• Interfaced with internal as well as e4xternal operations and vendors and customers for scheduling installations activities.

• Oversaw the implementation of all Storz equipment, and the required network installations for Cisco switches and routers to the hospital networks.

• Provided consistent feedback on design and development, recommending design modifications and addressing customer issues.

• Established and maintained lines of communications between customers, architects, contractors, sub-contractors with Karl Storz Endoscopy and SKIS.

• Coordinated delivery and receipt of equipment

• Verified job progress for work completion using various Cisco and Microsoft applications between customer and Storz.

• Provided training to site staff and physicians upon project completion.

• Brought all projects assigned to an acceptable and successful conclusion by obtaining customer

"sign off on contract(s).

• Audited install results and drove efficiencies and cost-control, managed material and supplies, and resource allocation.

• Worked in coordination with Integration Services in trouble shooting and resolving video issues from Operating Rooms (OR's) through inspections, repair and replacement of OR1 components.

• Applied expert communication with other departments and vendors, and demonstrated commitment to serving the customer and creating a welcome environment.

• Adhered to al KSEA policies and SOP's. Incorporated plus knowledge and adherence to all guidelines and procedures per the annual education module at Storz.

• Management and implementation of pre-approved installation change orders and performed all tasks in a safe, efficient manner which adhered to all organizational performance improving policies.

Journeyman Lead Technician

Accelerated Technologies -

Hastings, MN

2004 to 2007

• Independent full-time contractor, adhered to local 292 Union Laws and regulations.

• Installed PBX/Avaya systems VOIP, implementation of routers, (wired/ wireless) and switches.

• Efficient installation and hook-up of hardwire in multi-level complexes, LAN WAN infrastructure platforms for fiber, data, and A/V systems.

• Verified job progress for owner and customer and performed daily logs for management. Attended all construction meetings for job progress and change orders.

• Responsible for materials and supplies needed on site and work vehicle.

• Worked directly with internal IT departments for final cutover upon completion of projects and maintained a safe and efficient job site.

3

Education

Associate Degree in Telecommunications and LAN/WAN in networking Dakota county Technical College -

Rosemount, MN

1995 to 1997

Skills

Solar Array Tech/Service Solar Array Inverter repair and installation Structured Wiring LAN

Fiber Termination WAN

Fiber Patching CMM

VOIP 15+ Experience Aviya, PolyCom

Fiber Troubleshooting Computer Networking

Low Voltage Cabling Network Infrastructure

Low voltage troubleshooting Network Troubleshooting Power supply Installation IDF Buildouts

All Low voltage terminations MDF Buildouts

Copper Patching D-Mark extension

Rack Building Moves, Adds and Changes

Patch Pannel Termination User station setup

Data Testing Printer setup and Troubleshooting

Wi-Fi Access point installation Pots Service

Wi-Fi Access point troubleshooting PBX service

Card Access Installation Call Center Service

CCTV Polycom Installation/ setup

Camera installation Mic installation

Projector installation Project Management PMP

Projector Screen installation Outside Vendor Management Risk Management Time Management

New construction Existing Construction

Residential Comercial

Contact this candidate