NINA PHAM

**** *****,**** ***., ** Vista, NE. ***28

(ad3m30@r.postjobfree.com) 402-***-****

PROFESSIONAL

SUMMARY

Enthusiastic Insert Operator, eager to contribute to team success through hard work, attention to details and excellent organizational skills. Clear understanding and fully trained in different departments, fast learner and can speak Vietnamese and English.

SKILLS &

ABILITIES

Teamwork, leadership, communication, patience, motivation, and flexibility.

EXPERIENCE MACHINE INSERT OPERATOR – FIRST DATA CORPORATION - FISERV. OMAHA, NEBRASKA

February 2006 – August 2023

Machine Set Up Responsibilities:

● Verifying proper materials received for job and placed into the machine hoppers.

● Setting hoppers to detect missed double stuffed inserts. Adjusting folder for proper statement fold setting. Machine Operation:

● Making minor adjustments to machine in order to meet quality and efficiency measures. Separating out damaged statement and request reprints.

● Placing sealed mail into bins to be sorted according to zip code.

● Performing quality checks to ensure proper cut, fold and inserts.

● Responsible in calculating and completing total daily productions forms.

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CORRECTIONAL OFFICER – DOUGLAS COUNTY DEPARTMENT

OF CORRECTIONS – OMAHA, NEBRASKA

August 2022 - November 2023

Security Oversight:

Conducted regular security checks and inspections. Monitored inmate activities to prevent conflicts and unauthorized behaviors.

Enforced facility rules to maintain order and discipline. Crisis Management & Conflict Resolution:

Responded to and diffused conflicts among inmates promptly. Implemented de-escalation techniques during volatile situations. Assisted in emergencies while following established procedures. Support Programs & Rehabilitation:

Facilitated or supported rehabilitation and educational programs. Provided guidance to inmates dealing with mental health or substance abuse issues.

Contributed to counseling sessions or workshops for inmate development.

Record-Keeping & Reporting:

Maintained accurate records of incidents and inmate behavior. Prepared reports on daily activities and inmate progress. Assisted in administrative tasks related to facility operations. Team Collaboration & Communication:

Collaborated effectively with correctional officers and staff. Communicated security risks and pertinent information promptly. Engaged in team meetings and training sessions for skill enhancement.

EDUCATION UNIVERSITY OF NEBRASKA HIGH SCHOOL – LINCOLN NE. High School Diploma

Graduated – June 2017

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