Francesca Russell

** ****** **. ******, ** ***** ad3lzo@r.postjobfree.com 857-***-****

EDUCATION

Northeastern University Boston, MA

Candidate for Bachelor of Science in Marine Biology GPA: 3.5 December 2024

EXPERIENCE

Mangia Mangia Falmouth, Jamaica

Waitress June- August 2023

• Kindly greeting and seating customers

• Taking orders from customers and serving food or beverages.

• Memorizing a 20+ item menu

• Preparing hot, cold, and mixed drinks for clients

• Collecting payments from customers and assuring everything runs smoothly

• Keeping the surrounding area clean and organized at all times. Earls Court Boston, MA

Hostess September- December 2022

• Memorizing setting chart in a large restaurant

• Greeting new customers and escorting them to their tables comfortably in a high paced environment

• Presenting menus, inform them about the special items for the day, answering questions about the cuisine and making recommendations upon request

• Cleaning tables and other areas as needed

• Opening and closing restaurant

Playa Bowls Boston, MA

Employee September-December 2021

• Managed phone and online orders for clients

• Encouraged and influenced dining guests to make decisions based on taste and menu

• Working at the register and attending to customer complaints

• Opening and closing the store

• Trained to work in all areas of the store such as: light & heavy cleaning, stocking, and food preparation SKILLS

• Friendliness

• Customer Service

• Communication

• High-energy

• Strong work ethic

Languages: Fluent in English, Patois and Italian