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Quality Assurance System Analyst

Location:
Hoboken, NJ
Posted:
February 13, 2024

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Resume:

Vijay Chauhan

Sr System Analyst, Jersey City, NJ

Email: ad3lw4@r.postjobfree.com Phone: 347-***-**** Status: US Citizen

●More than 20 years of experience in analyzing and documenting requirements for enterprise systems, processes and data.

●Well experienced in writing specifications, including REST APIs, to enable integration of systems following merger and acquisition, injecting third party data and services.

●From inception to deployment, lead and supported requirements gathering and defining sessions, created workflows diagrams to map current business processes and identified improvement opportunities in line with the business goals and getting business requirement sign offs by stakeholders.

●Good hands on Microsoft suite of products including advanced Word and Excel functions and formula.

●Adept in writing SQL and PL/SQL advanced queries, data massaging using Python, data Visualization, data mappings.

●Well creative at articulating complex business problems in easy to understand methods using proven verbal communication skills, documentation skills, using UI/UX, creating dashboards, PowerPoint Presentations, sample reports, proof of concepts-POC that motivates creating thinking and problem solving.

●Experienced in taking holistic snapshot of large scale enterprise systems for Digital transformation and complex system integration.

●Well understanding on all phases of SDLC life cycle in both legacy, Machine Learning and popular technological stacks, understanding on Java/J2EE, JSON, XML, Kafka and cloud platforms.

●Played a key role in governing UAT, created demo data for various Test cases/scripts, real life UAT Test scenarios, oversaw Requirement Traceability Matrix, arranged business user accounts and permission for smooth walkthrough of Use Acceptance tests and obtained sign offs for production release.

●Quick learner, capable of adapting to new environments, self-motivated with strong business acumen, executive presence, and a natural curiosity for exploring new opportunities. A collaborative problem solver promoting innovation through cooperation.

●Proficient in Waterfall, Agile methodologies worked as product manager closely with scrum master, project management office.

Education:

Bachelor of Engineering (Instrumentation) from University of Mumbai, India

Certification: AWS Certified Cloud Practitioner (2022)

Course: CFA Level 1

Citibank, NY (Consulting through Iris Software)

Sr. Business Analyst July 2022 to Dec 2023

Project Citi Risk is to analyze and document business requirements for a digitized central platform that monitors Risk Metrics, Limits and Trigger and Rolls Up into Global/Enterprise Risk Management(ERM) framework, capturing current offline business processes, policies, governance and Compliance requirements into Citi Risk MVP, UI and Process mapping workflow requirements.

●Analyzed and documented business requirement document BRD for monitoring Key Risk Metrics from existing policy and processes for Retail Credit Risk.

●Mapped Retail Credit Risk data with other Risk monitoring pillars like Wholesale, Operations, Liquidity, Real Estate, Market, Strategic, and Reputation for integrating Retail Credit Risk platform to Umbrella CitiRisk platform.

●Engaged direct business partners and subject matter experts to identify priorities, scope, and requirements for complex business problems of monitoring Risk, setting Limits, remediation plans and notifications.

●Reviewed requirements with technical development team members to assess feasibility.Created KBR requirements and Reference data (RDM), Data VersionManagement requirement (DVM) with examples and calculations detailing minor corner cases.

●Prepared realistic data for storyboarding. Created visual mockups for UIscreens that users would interact with for better visibility of Use Cases.

●Analyzed and documented complex business rules for Significant Credit Change, Test modeling, Credit Loss, Exposure, APRs, Real Estate calculations and how it will be mapped using reference data RDM, Data versioning, RiskRegistry, attestation and approval process workflows in Vision and provisioning.

●Performed complex SQL, created sample data, created visual models to communicate the opportunities and enhancements.

●Performed data analysis of existing sources, created data mapping and dictionary along with Metadata, data transformation details for the central integration team.

●Worked with PMO office to align product backlogs and Sprints with Key Business requirement in order to ensure minimum viable product (MVP) is released in early iteration of development that follows Agile methodology.

●Planned UAT, arranged user accesses, created test scenarios with test data, got test data injected into application, reviewed all defect reports and conducted successfully user acceptance testing

●Translated initial requirements written using Waterfall methodology into Agile Theses, Epics, Sprints and user Stories using Jira.

Quanta Systems

Principal Business System Analyst (Consulting) Nov 2016 - June 2022

Client DAI - Transformation and migration of Legacy system:

Took snapshots of various tools and technologies used across the enterprise and their role in business processes, and interviewed key stakeholders, project owners, and field operators. Identified data flows, system overlaps, and over/under utilization and gave a big picture of system infrastructure. Identified areas where new technology, frameworks, Cloud, ML/AI can be injected, adding new processes and eliminating redundant processes. Prepared POC, transformation plan and identified risk, and prepared mitigation plan.

Used on Notion.so (like Confluence) for managing all Projects and its Notes, Planning, Scheduling, Meetings, Resources, Artifacts, Dashboard, Wiki/know hows.

Client DAI - Budget and Forecasting system:

Assessed data flows and process transformations, causes for underutilization of budget, and forecasting system. Proposed POCs and visual artifacts on how to implement newer platforms to meet the forecasting needs of multi billion budget projects that follow identical processes that enable knowledge sharing process efficiencies. Queried databases with complex joins to get sample data and patterns.

Client DAI - Better leverage Machine-Learning faculty:

Analyzed various data generated by all systems, examined why ML in various silos cannot generate desirable intelligent information. Brainstormed and proposed POCs that would include the human process as an integral part of the cycle along with recommendations for ML stacks and frameworks.

Client Thomson Reuters - Lower new hire onboarding time:

Analyze, and evaluate areas of improvement in systems and processes in order to lower the time it takes for new hires to get fully provisioned. Proposed system change recommendations would lower onboarding duration from 10 days to 2 days, prepared HLD, LLD processed diagrams.

Thomson Reuters, NY

Principal Technical Specialist Mar 2010 to Oct 2016

Thomson Requters used a third party service to get Machine learning capability from a third party, subsequently acquiring the company. Played a key role in writing integration specifications to make the third party systems part of Thomson Reuters environment.

Designed, Developed, and maintained the Analytics platform for Reuters Messenger.

Developed web-based tool to measure the quality of Natural Language Processing/ Machine Learning Accuracy entity extraction.

Analyzed Transaction logs using SQL, identified opportunities to lower Level 3 support time. Proposed, wrote specifications for Support Portal that visually display anomaly and help support team to navigate to the root cause of issue.

Maintained product backlog, user stories, oversaw sprint backlog, conducted daily sprints with scrum master and team.

Objectwin

Sr. System Analyst, Developer Nov 2009 to Feb 2010

Created requirement specifications for SOA platform, Reporting framework, Promotion, and Survey System Designed and developed SOA platform, Reporting framework, Promotion, and Survey System

Value Line Financial Services, NY

Sr. System Analyst, Designer, and Developer (Reengineering) Oct 2008 to Oct 2009

Value Line is an investment adviser offering varieties of research and reporting services.

The project involved enhancing Valueline.com with change functionalities and integrating Content management-CMS.

Analyzed and documents requirements on migrating legacy Tandem systems on to Object-Oriented platforms.

Analyzed legacy code systems in production and translated into detailed requirements and flow diagrams.

Worked as a Lead data analyst, key interface for PM, development and testing teams for business process owners.

Performed complex SQL queries to capture KPI of user experiences to capture usability of the system and proposed re-arranged page flows. The data captured was using site analysis tools.

Documented requirements for reporting, wrote complex SQL queries, Stored procedures, performed detailed data analysis to assist data modeling.

Starwood, NY

Lead Business System Analyst / Lead QA Analyst Nov 2004 to Oct 2008

Starwood operated more than 700 luxury hotels worldwide then.

Starwood hotels started out with a few hotels and became a chain of hotels by acquiring other hotel chains. Once acquired, booking made through parent Starwood site would appear in the acquired hotels system and vice versa. This called for complex but sophisticated integration that would enable smooth merger.

Worked as a Business data analyst, key interface for Business representing business, liaison for development, testing, and PMO.

Gathered, documented, reviewed, baselined, and signed off requirements for integration interfaces for Rates, Availity, Promotion REST APIs requirements.

Managed versioning of requirement documents in Rational RequisitePro.

Prepared proof of concept for new interfaces, mappings, input. Output, authentication and access controls..

Ensured requirements are feasible for implementation prior to proposing business.

Facilitated requirement walkthrough meetings, JAD sessions, and Join Application Development.

Prepared visual storyboarding, detailed workflow diagrams of current business and proposed business processes.

Performed GAP analysis and reported functional deviations between reference and current systems.

Monitored requirements developments for all Sprints using burndown velocity for daily Scrum.

Measure the performance index of redesigned modules and existing modules to perform GAP analysis.

Gave manual and automated test cases for functional requirements and Web Service requirements.

Conducted UAT, drafted business scenarios, walked through stakeholders with test data.

Conceptualized, analyzed, and documented business system requirements for enterprise-wide application for an Offer management system, Promotion Engine (Valhalla), and Survey Engine.

Worked on Business process remodeling by capturing existing business processes, document revised processes to review improvements and wrote detailed requirements for impact and enhancements.



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