Julie Breaux

Abbeville, LA *****

ad3ltr@r.postjobfree.com

+1-337-***-****

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

General Dynamics Information Technology - Remote

November 2020 to Present

• Microsoft Teams

• Customer Service

• Input Data Applications

• Contact Applicants

• Problem Solver

• Inbound and Outbound calls

• Documentations Validation

• Maintain applicant file

• Funeral Assistance

• Disaster Assistance

• US Homeland Privacy Certification

• Cyber Awareness

Restaurant Manager, Owner

MARY LANE'S CAFÉ

April 2011 to December 2019

• Operated daily sales, managed purchasing sales, marketing and customer account operations efficiently.

• Maintained cleanliness of workplace, working closely with employees

• Promoted positive customer expertise through day-to-day supervision and management.

• Improved productivity while reducing staff and operational costs.

• Collaborated the production or modification of menus and selections.

• Scheduled and received food deliveries, adhering to food cost and freshness.

• Hired, trained and managed all staff, including employee development, issuing disciplinary action and conducting performance reviews.

• Maintained office duties, payroll and customer accounts. Customer Service Representative

Venture Logistics - Lafayette, LA

April 1999 to November 2008

• Logistics Coordinator

• Communications

• Patience

• Problems Solving

• Knowledge of product an service

• Customer appointments

• Explanation of Product

• Development of call center script

• Maintained up-to-date knowledge of customer accounts

• Explaination of product and benefits

Certified Medical Assistant / Office Assistant

Hudson Home Health - Lafayette, LA

September 1996 to December 1998

• Medical Records

• Data Entry

• Insurance collection

• Appointment Scheduler

• Outpatient & Inpatient Admitting

• Patient care

• Clerical and Administrative Experience

• Well Checks

• Vital signs

Secretary/Receptionist

Simon Law Office - Lafayette, LA

March 1995 to April 1996

• Filing

• Record Keeping

• Answering multiple phone lines

• Appointment Setting

• All essential office duties

Education

Associate in Business Technology

Remington College - Lafayette, LA

December 1995 to June 1997

High school diploma

Erath High School - Erath, LA

July 1993 to May 1994

Skills

• Technical support

• Order entry

• Customer service

• Application support

• Live chat

• Medical coding

• Hospital experience

Certifications and Licenses

CNA

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