Christopher K. Caillouet

Lone Tree, CO *****

720-***-**** ad3lqw@r.postjobfree.com

https://www.linkedin.com/in/chris-caillouet-72619519/

Quality Assurance / Test Analyst / System, Functional and Regression Tester / Manual Tester

Objective

Results driven QA Tester and Quality Assurance Analyst in quality assurance, software testing methodologies, and research. Seeking to leverage my knowledge and experience as a Quality Assurance Analyst in a professional and challenging environment, to utilize my skills to achieve pragmatic solutions, and cultivate teamwork.

Summary of Qualifications

Encourages succinct and precise communication, both verbally and written

Promotes collaboration throughout teams, management, and customers.

Extensive knowledge in test procedures such as test design and metrics

Acute diligence to details

Advocate of Agile methodologies

Capable of performing gap analysis on requirements and test design that supports project objectives.

Excellent time management capabilities

Excellent knowledge of regression testing, defect testing, smoke testing, error handling testing, function testing and Adhoc testing, exploratory testing suites.

Tools suite

Atlassian Jira

HP ALM (Quality tester)

UFT Corporate Certification

IBM Rational Clear Case

IBM Rational ClearQuest

Informatica Certification

Rational SQA Test Suites

Agile, RUP and Waterfall methodologies

ISO Knowledge

Software Development Life Cycle

TOAD SQL

Bitbucket

Jenkins

Microsoft Suite

Q-Test

Share Point

Sauce Labs Emulator

Git

Microsoft Suite

SQL Server

Professional Experience

Fiserv, IT Analyst Professional II

December 2021 to February 2024

• Designing, writing, and executing test cases the Pay Sol payment application.

• Testing for client software in QA and UAT.

• Interaction with Client to support their needs in requirement validation.

• Hands-on testing web-based applications and multiple browser testing for client.

• Worked closely with teams focused on developing custom software.

• Experience testing web-based applications and multiple browser testing

• Worked closely with teams focused on developing custom software.

• Strong verbal and written communication skills with the ability to communicate at all levels of the

organization.

• Strong consensus building, multi-tasking, interpersonal, and analytical skills.

• Ability to work with both technical staff and clients.

• Validated Requirements between QA and Development

Signature Consulting for Bank of America, I.T. Security Specialist III, Denver Colorado, November 2020 – November 2021

Designing, writing, and executing testcases for an internal application for internal reviews

Carried out root cause analysis for in-system defects.

Analyzing requirements, providing inputs from a QA perspective, and understanding the responsibilities that come with working in an agile environment from a testing perspective.

Applied multiple QA functions for testing (Regression testing, functional testing, UI / GUI testing)

Experience testing web-based applications and multiple browser testing.

Worked closely with teams focused on developing custom software.

Defect reporting, tracking bug life cycle processes with JIRA Quality of the defect management process including use of Rational and traceability.

Used SQL TOAD for mining test data.

Kelly Mitchell for Xcel Energy, Defect Manager, Denver Colorado, December 2019 – May 2020

Supported 28 vendors clearing over 680 backlogged defects from 2017, 2018 and 2019.

Rational Jazz Team Version 6.0.6 – Point of access responsibility for user access on various projects for testers. Reinstated 259 users for access to the test tool.

Completed the cleanup of 59 Rational users who are no longer with the company.

Supported Test Managers and Project Managers for defect tracking.

During the six-month contract created Processes, Procedures, Standards which included usage of creating correct test cases and navigational aids for the Rational Jazz Team Software.

Oversight of defect management process from defect assignment through resolution, deployment, and retesting.

Daily direction to development team members fixing defects, including coordination of defect work with 3rd party vendors.

Quality of the defect management process including use of Rational and traceability.

Tracking and reporting of defect metrics during each test phase.

Boeing, Software Test, Englewood, Colorado, January 2007 – September 2019

Tested proprietary, large scale centric applications on flight data for Jeppesen Aviation Database (JAD).

Full System and Regression testing

Worked in an integrated team providing requirement and user story validation and code verification

Constructed test plans, test cases, and scripts.

Performed SQL queries on JAD database.

Built metric reports for management.

Presented test results and analysis to management teams.

Validated requirement gaps between test scenarios and product functionality.

Collaborated between multiple projects to assist with build and compilation of test work for in-depth testing.

Worked in four-week, customer mandated, Agile iteration cycles with zero missed deliverables to date

Worked with a big data analytics system comprised of a complex process of examining large and varied data sets.

Performed regression testing including smoke testing, functional testing, validation testing of data, destructive testing, Adhoc testing, error handling, tier-to-tier testing, web cross browser testing, and web portal testing.

Logged defects through Jira, designed testcases through HP ALM, and derived reports and metrics through HP Quality Center

Verified client data against business practices that apply to various aviation situations for the Federal Aviation Administration (FAA)

Validated and coordinated compliance audits with the FAA for D0200A adherence.

Attended PI Planning meetings focused on system design reviews, level of effort, and iteration schedules.

Attended all Agile Ceremonies including sprint planning, daily standup, iteration review, and retrospective

AdPay Classified, QA Software Tester, Denver, Colorado, August 2006 - December 2007

Tested software for two engines including a classified and a search web application in a .net environment by utilizing the Scrum Method.

Validated web functionality and database verification for newspaper feeds

Tested through customer’s viewpoint of the product and scripted accordingly

Verified data base through SQL Query

Tested the File Transfer Protocol (FTP) site by exporting and importing data by using web service and liners and validated all feeds and sources.

Supported five developers in the daily task of verifying their code through smoke tests

Verified System Modification Requests (SMR’s) to ensure validity before processing into the defect tracking tool

Ciber, Inc. for Jeppesen/ Boeing, Software Tester, Denver, Colorado, March 2006 - August 2006

Completed consulting work through Ciber, Inc for Jeppesen to develop regression and smoke testing for JAD.

Created test cases to manipulate and validate the data base

Constructed user acceptance testing regarding business rules in a Windows OS environment

Rewrote test cases taking into consideration the gap analysis in compliance for offsite and offshore work

Managed a remote team located in Florida to oversee regression and functional testing for the client

Verified client data with business practices that apply to various aviation situations for the FAA

Consistently met client deadlines ahead of schedule

Corroborated offsite test cases before delivering to the client

Systems Engineering Services LLC for Jeppesen / Boeing, Quality Assurance, Denver, Colorado, October 2005 - January 2006

Completed consulting work through Systems Engineering Services, LLC for Jeppesen (Boeing) to substantiate proof of concept for regression testing

Manually tested user interface to authenticate client data compatibility utilizing rational and motif testing

Utilized Rational Robot through Unix, using XTerm Windows emulator and motif to verify client data

Centrix Financial, LLC, Quality Assurance Analyst, Centennial, Colorado, January 2004 -September 2005

Contributed to multiple teams simultaneously while advocating for process improvement to aid in the introduction and development of the life cycle for Agile

Collaborated with teams in the implementation of Mercury Test Director and Quick Test Pro.

Tested software and system functionality and graphic user interface while managing defects in HP Test Director

Manually tested applications including accounting software, Consumer Portal Web applications, Western Union payment systems, smaller enhancements to various funding software systems, end-to-end process and projects concerned with tier-to-tier attributes using BizTalk and XML.

FRx/Great Plains Software/Microsoft Software Corporation, Quality Assurance Tester, Denver, Colorado, October 1997- August 2003

Provided test automation on all Microsoft Windows platforms and verified data for various vendors against general ledger data.

Responsible for all test areas including functionality, smoke tests, Graphical User Interface (GUI), data, end-to-end tests, and regression tests.

Tested 14 separate products on 30 different accounting systems

Created, executed, and retested all regression scripts for fixed bugs and new software versions

Built test design documents and formatted requirements in Rational SQA

Developed test requirements in the repository and compared written test scripts against test requirements

Maintained PVCS Tracker database which contained system modification requests

Effective in product training and implementation by teaching classes on Rational SQA automation while collaborating with development and support teams

Education

Metropolitan State College, Business Administration, Denver, CO

Attended courses

Arapahoe Community College, Business Administration, Littleton, CO

Attended courses

Contact this candidate