Client Services Medical Assistant
Resume:
Bend, OR *****
ad3lod@r.postjobfree.com
Karli Smith
Summary
Patient focused, reliable and enthusiastic individual with experience in clinical, administrative and beauty fields. Personable and courteous in all interactions with patients, clients and team members. Skilled at anticipating physicians, practice and client needs, and detail orientated with experience in multiple EMR systems, client calls, scheduling and client services. Prepared to continue my career with a reputable organization.
EXPERIENCE
Premiere Aesthetics Institute, Bend, OR—Esthetician August 2023 – December 2023
• Completed 600 working hours
• Performed services for paying clients
• Certified in Hydrofacial, Barbicide, Skinny in Skin, Advanced Sugarball Waxing, and spray tan. St Charles Health System, Bend, OR — Certified Phlebotomist November 2022 – current
● Identifies suitable method of drawing blood depending on the age and condition of the patient, via venipuncture, finger poke, hand, etc.
● Roomed patients, start patient note, took and recorded vital signs when necessary..
● Sterile processor, adhering to standard protocols for infection control using proper PPE.
● Drew blood for PRP (Platelet Rich Plasma) procedures to improve healing and promote tissue regeneration and anti-inflammatory injections.
● Processed all bodily fluids that come through the lab carefully and in a way that doesn’t compromise specimens.
● Scheduled patients, ordered tests, communicated with outside clinics and physicians.
● CPR certified
The Center Orthopedic and Neurosurgical Care and Research, Bend, OR — Medical Assistant/Patient Services
August 2021 - Present
● Assist numerous providers with providing top notch patient care, performing standard care procedures such as blood draws, immunizations, vision tests, mask fits, physicals, drug screens and more.
● Review patient accounts for accuracy in all areas including insurance, patient demographics, charges, and payments.
● Schedule appointments, check patients in, answer high volume of incoming calls, process copays, and balance cashbags.
● Screen patients and visitors for COVID based on current guidelines. Summit Health (BMC), Bend, OR - Phlebotomist/Processor October 2019 - August 2021
● Effective in handling office and administrative tasks within busy, multi-physician practices.
● Expedient in processing patient checking in/check out, scheduling appointments, verifying insurance and collecting copays.
● Prepares all specimens received from various departments within the clinic, including off-site locations by centrifugation, aliquoting specimens, and packaging specimens according to stability requirements.
● Skillful and precise in performing venipuncture, capillary puncture, and special collection techniques.
● Covid Swabber
● Traveled to all off site locations
● Trained incoming phlebotomist and nurses in phlebotomy EDUCATION AND TRAINING
State Board Certified Esthetician—2023
Central Oregon Community College, Bend, OR — Associate of Arts Central Oregon Community College, Bend, OR — Associate of General Studies Oregon Medical Training, Bend, OR — Certified Phlebotomy Technician. Certificate. National Healthcare Association 2019
REFERENCES
Professional and personal references available upon request
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