Server Bartender Customer Service
Resume:
Amy Cox
Jacksonville, FL *****
******************@*****.***
I have years of experience in the restaurant industry..Im a people person and would be an asset to any team. I thrive under pressure. I enjoy being busy and can multi-task various rolls with accuracy. I have full availability including weekends and holidays. I'm reliable and trustworthy Work Experience
Server/Bartender
Red Gill Bistro - Jacksonville, FL
June 2023 to Present
Signature cocktails
Seafood boils and Smoked BBQ
Catering and carry out
Server
Miller's Ale House - Orange Park, FL
January 2023 to Present
Craft beers and signature cocktails
Ribs, steaks and wings
Server
Keke's Breakfast Cafe - Saint Johns, FL
October 2022 to September 2023
Breakfast foods
Server
The Blue Fish of Avondale - Jacksonville, FL
March 2022 to October 2022
Full service Oyster bar and restaurant. Bar, happy hour and large parties. Cash handling. Server/Hostess
Barrique Kitchen and wine Bar - Jacksonville, FL
August 2021 to March 2022
Service of small plates and wine pairings. Full bar and specialty cocktails. Large parties and events. Cash handling
Carry-out Specialist/Server/Shi Supervisor
Palm Court Restaurant - Arlington Heights, IL
June 2018 to July 2021
● Managed guest expectations by relaying information regarding hours, wait times and specials.
● Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
● Answered telephone to provide dining information and take party reservations.
● Enhanced guests' experiences by fulfilling special requests during visits.
● Supervised activities of dining room staff to maintain service levels and support guest needs.
● Helped to plan and execute parties for more than 75 guests, including coordinating menus and preparing tables.
Server
Cheesecake Factory Inc - Lincolnshire, IL
December 2017 to June 2018
● Operated POS terminals to input orders, split bills and calculate totals.
● Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
● Promoted desserts, appetizers and specialty drinks to optimize sales.
● Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
● Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Server
Lettuce Entertain You Restaurants - Lincolnshire, IL May 2015 to November 2017
● Operated POS terminals to input orders, split bills and calculate totals.
● Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
● Promoted desserts, appetizers and specialty drinks to optimize sales.
● Processed customers' payments and provided receipts.
● Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Education
Some college in Arts and Drama
Harper College
Skills
• Customer service
Cash Handling
Phone multi-tasking
Open Table experience
Data entry
TRAINING
procedures
Knowledgeable in Dram Shop Laws
• Host/Hostess
• Serving Experience
• Banquet Experience
• Aloha POS
• Guest Services
• POS
• Restaurant Experience
• Micros POS
• Event Planning
• Upselling
• Bartending
• Cash handling
• Customer service
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