Customer Service Store Associate
Resume:
JOHN MCAFEE
CONTACT
**********@*****.***
PROFESSIONAL SUMMARY
Driven and detail-oriented individual with a strong background in customer service who is a dedicated team-player. SKILLS
Analytics
Communication
Creativity
Strategic thinking
EXPERIENCE
ContainerPort Group – CSR
APR 2022 - Present
Responsible for solving issues related to import & export freight with rail yards and depots. Works with customers to overcome conflicts and provide quality communication and customer service through terminal operations and proper invoicing of charges. Partners with colleagues for the execution of our transportation and logistics network.
AppleOne – Electronics Technician
JUN 2021 – APR 2022
Performed troubleshooting of electronic devices of each component level to determine roots of defects at FedEx TechConnect. Assembled parts for the reconstruction of the RS6000 Zebra barcode scanner using hand and power tools, working within a team to meet a daily quota. Uploaded new firmware onto the main boards while logging work into a company wide database.
Sherwin-Williams – Store Associate
MAR 2017 – JUN 2021
Fielded and supervised contractor and DIY orders through in- store interactions and outbound/inbound sales calls. Grew client accounts and generated new business to meet and exceed expected goals.
EDUCATION
Tech901
JAN 2021
Hardware Technician
CompTIA A +
Certification
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