Data Entry Customer Service
Resume:
ALHASHR A. JEFFERSON
Bloomfield, NJ 07003
*******.*********@****.***
CAREER GOAL
An operations support position that utilizes and highlights my proofreading and data entry skills. Also, further develop my prowess to be flexible and adapt to operational demands.
RELATED EXPERIENCE
MTA- New York City Transit
Station Agent AFC Oct 2016 – current
Provided comprehensive customer service entailing the dispensing of information and listening to and resolving customer concerns, problems, and complaints – within my title parameters
Gave travel information
Performed sales via fare media
MTA- New York City Transit
Train Operator Oct 2014 – Oct 2016
Operated subway trains safely and according to rule
Maintained open and clear communication with conductor, supervision, and RCC
Assisted customers with navigating subway system during schedule and unscheduled service changes
Remained alert and coherent to interpret subway signals
EDUCATION
MALCOM X SHABAZZ HIGH SCHOOL Sep 1996 – Jun 2000 Diploma
General Academic Studies
Honors Scholar
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