AIZA BILLENA

Waipahu, Hawaii ***** 808-***-**** ad3lh8@r.postjobfree.com

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Shift Manager, 02/2017 - Current

McDonald's – Honolulu, HI

Trained and mentored new employees to maximize team performance. Kept employees operating productively and working on task to meet business and customer needs. Supervised employees and oversaw quality compliance with company standards for food and services. Worked closely with team members to schedule breaks and shifts to meet state regulations. Coached crew members to optimize performance and motivate toward more efficient work. Scheduled staff to establish adequate coverage during peak business hours. Associate in Hospitality And Tourism: Expected in 12/2023 Leeward Community College - Pearl City, HI

Payment Processing

Verbal and Written Communication

Accurate Money Handling

Opening and Closing Procedures

Cash Handling

POS Transactions

Policy Administration

Cash Drawer Balancing

Food Safety and Sanitation

Managing Cash Register

Food and Beverage Management

PROFESSIONAL SUMMARY

WORK HISTORY

EDUCATION

SKILLS

CERTIFICATIONS

Front Office Operation

Management Foundation