Customer Service Class A

Khalil Zakaria Khalil

Phone: 011********

Email: ****************@*****.***

Address: Faisal, Giza

Military status: exemption

Date of birth: 3-May-1976

Profile

A highly motivated, confident senior driver, has a professional driving license “Class A” with 20 years of experience including 5 years in tourism, has exceptional multi-tasking capabilities and keen to find a challenging position where I will be able to increase my work experience and develop my abilities. Can communicate effectively with people from diverse backgrounds and giving any passengers a helpful, courteous and professional customer service. I have experience of organizing travel routes, ensuring that all vehicle paperwork is accurate, keeping daily logs of all trips made, maintaining vehicles in order to keep deliveries and distribution on schedule, and to ensure that all health and safety requirements for are taken. I possess a good driving record with no violations, can drive in inclement weather conditions, and can operate a vehicle safely during daylight traffics hours and night times. Work Experience:

2020 – Present Fleet Supervisor

Flex P Films, Egypt

• Drive company vehicle mainly for the Head of Office and other high ranking officials.

• Drive company vehicles for the transport of authorized passengers.

• Scheduling regular maintenance on all vehicles.

• Ordering urgent or emergency repairs as needed.

• Establishing efficient routes and transportation schedules.

• Coordinating Drivers and on-staff maintenance professionals when setting employee schedules.

• Managing vehicle licensure and registration.

• Purchasing vehicles to expand and/or enhance the fleet.

• Ensuring all fleet members have proper licensure and up-to-date training.

• Monitoring Drivers to ensure adherence to schedules and proper driving practices searching for, hiring and training new Drivers.

• Providing reports to management on budgeting, schedules, maintenance and fleet progress.

• Developing methods to decrease cost and improve efficiency. 2009 – 2019 Senior Driver

Flex P Films, Egypt

• Drive company vehicle mainly for the Head of Office and other high ranking officials.

• Drive company vehicles for the transport of authorized passengers, deliver and collect documents, and other items.

• Meet official personnel at airports or other locations and facilitate immigration and customs formalities as required.

• Perform day-to-day maintenance of the assigned vehicles; check oil, water, battery, brakes, tires, etc. and ensure that the assigned company vehicles are road or waterway worthy and maintained up to the established security standards.

• Perform minor repairs and arrange for other repairs and ensure that the vehicle is kept clean.

• Ensure that the steps required by rules and regulations, or other local requirements, are taken in case of involvement in an accident.

• Log official trips, daily mileage, gas consumption, oil changes, greasing, etc. and prepare reports on usage as required.

2007 – 2009 Limousine driver

Four Seasons, Nile Plaza, Cairo

• Providing high quality transportation service.

• Maintaining the highest customer satisfaction standards.

• Offering luxury transportation to prestigious clients such as celebrities and affluent professionals.

2005 – 2007 Limousine driver

Marriott Hotel, Zamalek, Cairo

• Providing high quality transportation service.

• Maintaining the highest customer satisfaction standards.

• Offering luxury transportation to prestigious clients such as celebrities and affluent professionals.

2003 – 2005 Limousine driver

Hilton dream Hotel, Sharm Elshiekh

• Providing high quality transportation service.

• Maintaining the highest customer satisfaction standards.

• Offering luxury transportation to prestigious clients such as celebrities and affluent professionals.

2001 – 2003 Limousine driver

Sonesta Hotel Tower, Cairo

• Providing high quality transportation service.

• Maintaining the highest customer satisfaction standards.

• Offering luxury transportation to prestigious clients such as celebrities and affluent professionals.

Language Skills: English (Very good)

Computer Skills: Very good command of Microsoft office tools (Word-Excel) Trainings and courses:

2019 • Fire-fighting training at ETUF (Egyptian Trade Union Federation) 2019 • First-aid training at ETUF (Egyptian Trade Union Federation) Soft Skills:

Self-motivated

Hard worker

Ability to work independently and in a team

Multi-tasking

Organization skills

Target oriented

References upon request.

Contact this candidate