Front Office Los Angeles

Zuleyka Chuc

*** ******* **. *** *******, CA. ***22

Cell: 213- 671-1846

Email: *******.**@*****.***

Professional and versatile - Strive to deliver patient care and front office skills to an established clinical practice. Able to stay focused and maintain tranquility under pressure in a busy healthcare environment. 5 years of accomplished expertise with doctor assistance and 8 years as receptionist in a variety of fields. SKILLS SUMMARY

• Working with animals, cats / dogs.

• Knowledge in veterinary terminology /medications.

•Patient registration, handling phone calls / appointment scheduling.

• Handling of Dental and Medical insurance verification as well as payments.

•Taking and developing X-rays (digital / film)

•Setting up dental instruments and equipment, assisting in dental procedures.

•Informing patients about dental work before / after procedures.

•Coronal polishing, instrument sterilization.

EDUCATION

National Polytechnic College – Commerce, CA

Radiation Safety (Radiography) – Digital and film. CPR – First aid.

James A. Garfield High School – Los Angeles, CA

Bilingual – English / Spanish, fluent reading, writing and verbal qualities. EMPLOYMENT HISTORY

ALHAMBRA VETERINARY HOSPITAL- Alhambra, CA

Receptionist- May 2022 to Jan 2024

● Greeting clients and answering phone calls / Scheduling patients.

● Greeting clients, checking in and checking out patients through EzyVet software.

● Handling phone calls / Scheduling appointments / handling payments for services rendered.

● Requesting patient records / updating information and vaccine history.

● Informing clients about patient care or after care post dental / surgery / treatment / procedures, including information of medications dispensed.

DIGNITY HEALTH GLENDALE MEMORIAL HOSPITAL AND HEALTH CENTER- Glendale, CA

Patient Registrar- June 2021 to August 2021

● Intake of emergency patients under MS400 software.

● Tracking emergency intake patients under CERNER software to properly assist and inform of consents the hospital provided.

Inputting registration under SORIAN software Under a fast pace and hectic enviorment.

● Properly scanning consentspatient ID and documents need VIA CARE COMMUNITY HEALTH CENTER- Los Angeles, CA. Dental/Medical Receptionist 2019 to 2021

●Medical/Dental appointment scheduling including podiatry, OBGYN, counseling, nutritionist, enrollment.

● Answering phone calls, cheking patients in and out under ECW software.

● Scanning documents including ER packets for follow up, receipts, benefit packet from insurances and faxes.

EAST LOS ANGELES DENTAL. DR. TAIHO PARK D.D.S. – Los Angeles, CA Receptionist/Dental Assistant– 2015 to 2019

● Appointment scheduling and verification of arrival for procedure.

● Handeling insurance / out of pocket payments.

● Filing and charting information, informing patients about dental work before / after procedures.

● Prepared instruments and materials, assisting doctor if / when needed for

● Taking x-rays and manually developing radiographs / panoramic x-rays. I GREATLY APPRECIATE YOUR TIME AND CONSIDERATION

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